Raffe Hotels & Resorts
Fiji Gateway Hotel, Queens Road, Nadi, Fiji
Be Part of Something Bigger, Where Every Welcome Matters
At Raffe Hotels & Resorts, hospitality isn’t just what we do—it’s who we are. Every smile, every welcome, and every shared moment reflect the warmth of Fiji’s Bula Spirit. Join us and be part of something meaningful: creating experiences that make people feel truly cared for.
About the Role
The Reservations Agent plays a key role in creating exceptional guest experiences by managing accommodation bookings and ensuring a seamless reservation process from enquiry to arrival. This position is responsible for handling reservation requests, maintaining accurate booking records, maximizing room revenue, and providing outstanding customer service to guests, travel agents, and business partners. The Reservations Agent will work closely with Front Office, Sales, and other departments to ensure guest requirements are met and reservations are processed accurately and efficiently.
Key Responsibilities:
Maximize...