Carpenters Fiji PTE Limited
Carptrac CAT, Suva, Fiji
Carptrac, the Caterpillar Distributor in the Fiji Market has an excellent opportunity available for suitably qualified and experienced person for the position of Parts Interpreter to be part of our Caterpillar team in Carptrac Raiwai, Suva.
Responsibities:
Attend to all telephone calls coming to the sales counter.
Document daily call log summary for follow ups and customer visit.
Meet and greet customers at the sales counter.
Provide customers with a highest degree of customer service.
Prepare and issue CAT parts quotations to customers (internal and external).
Order Parts for customers (internal and external) with Caterpillar and other suppliers.
Timely invoicing of workshop jobs to maintain WIP to a minimum.
Implement and enforce safe working procedures whenever required.
Ensure stocks are controlled effectively and efficiently.
Attend to customer complaints and resolve in a timely manner.
Ensure customer safety is held paramount while in the...