Royal Davui Island Resort, Fiji
Royal Davui Island Resort, Fiji
Front Office / Guest Relations Officer
Royal Davui Island Resort – Fiji
Royal Davui Island Resort is seeking an experienced and personable Front Office / Guest Relations Officer to join our island team.
Royal Davui is a small, adults-only luxury private island resort with just 16 villas. Because of our size, Front Office is much more than reception, you become one of the key people responsible for each guest’s experience from before arrival through to departure.
This is a hands-on role for someone who enjoys dealing with people, thinks on their feet and takes genuine pride in getting the details right.
The role
You will be responsible for:
Welcoming guests and managing arrivals and departures
Being a key point of contact for guests throughout their stay
Assisting guests with activities, spa, dining arrangements and resort experiences
Preparing and managing guest itineraries
Responding to guest requests and resolving issues...