Grand Pacific Hotel Suva
Grand Pacific Hotel, Victoria Parade, Suva, Fiji
InterContinental Grand Pacific Hotel Suva – A Part of IHG Hotels & Resorts
As we proudly transition into the InterContinental Luxury & Lifestyle Collection, The Grand Pacific Hotel Suva invites you to be part of its historic transformation. We are seeking a talented, passionate, and driven Duty Manager to support our team and to deliver world-class experience.
Reporting directly to Front Office Manager , as a Duty Manager your duties will include but not limited to the following:
Leading daily hotel operations and coordinating activities across departments.
Ensuring outstanding guest satisfaction by proactively addressing guest concerns and resolving issues efficiently.
Supporting and motivating the Front Office and Guest Services teams to achieve service excellence.
Managing VIP arrivals, special requests, and guest recovery situations.
Monitoring operational standards, health and safety compliance, and security procedures.
Handling emergency...