Carpenters Finance, a division of Carpenters Fiji Pte Limited has exciting opening for dynamic and suitable experienced individual to join Carpenters Finance as a Temporary Collections Officer to be based in Suva.
Your expertise in problem solving, analytical and people skills will compliment your desire to achieve results.
KEY RESPONSIBILITIES:
Collects delinquent and non-delinquent accounts through correspondence and personal contact with debtors; sets up repayment schedules.
Ensure that "priority accounts" are closely monitored
Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery
Handle customer complaints in a highly professional and efficient manner
Coordinates directly with clients issues, notices, negotiates on outstanding payments and where necessary initiates recovery action
Provide effective customer service and meet KPI set by management
Ensure adherence to internal control procedures such as...
Vuvale Outsourcing, a BDE Group company
Nabua Road, Suva, Fiji
Department: Consumer Lending Location: Nabua, Suva City, Fiji (onsite) Employment Type: Permanent, Full-time Roster: Monday to Friday, Australian business hours — transport home provided for evening shifts
About Vuvale Outsourcing
Vuvale supports Australian clients with professional services. Our client is an Australian consumer lending business specialising in small to medium unsecured personal loans and is building a new underwriting team focused on quality, consistency and accountability.
The Opportunity
We’re seeking an experienced Underwriter – Unsecured Consumer Lending to assess personal loan applications and make timely, evidence-based lending decisions in line with responsible lending obligations, internal credit policy and customer service standards. You’ll balance prudent risk assessment with customer suitability and regulatory compliance while helping shape a growing underwriting function.
What You’ll...