Customer Support & Rostering Assistant SOS Outsourcing – Namaka, Nadi, Fiji
SOS Outsourcing is looking for a detail-oriented and customer-focused individual to join our growing team.
In this role, you’ll support one of our largest clients in a critical part of their operations within the Australian aged care sector. This client provides essential services to vulnerable members of the community, meaning your work will have a direct and meaningful impact.
What you’ll be doing:
Assisting with rostering and scheduling support
Communicating with staff and stakeholders via phone and systems
Responding to changes and resolving issues in real time
Ensuring accuracy and attention to detail in all tasks
Shift
What we’re looking for:
Reliable and hardworking attitude
Strong attention to detail
Ability to learn new systems quickly
Calm and professional communication style, especially under pressure...
Vuvale Outsourcing, a BDE Group company
Nabua Road, Suva, Fiji
Department: Consumer Lending Location: Nabua, Suva City, Fiji (onsite) Employment Type: Permanent, Full-time Roster: Monday to Friday, Australian business hours — transport home provided for evening shifts
About Vuvale Outsourcing
Vuvale supports Australian clients with professional services. Our client is an Australian consumer lending business specialising in small to medium unsecured personal loans and is building a new underwriting team focused on quality, consistency and accountability.
The Opportunity
We’re seeking an experienced Underwriter – Unsecured Consumer Lending to assess personal loan applications and make timely, evidence-based lending decisions in line with responsible lending obligations, internal credit policy and customer service standards. You’ll balance prudent risk assessment with customer suitability and regulatory compliance while helping shape a growing underwriting function.
What You’ll...