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Vuvale Outsourcing, a BDE Group company

Vuvale Outsourcing provides consulting and outsourced services to businesses in the areas of technology, software development, workflow automation, customer service, finance assessment, debt recovery and accounting. The company is led by an Australian based Executive Team, supported by a talented international workforce based in Australia, Fiji, the Philippines, Sri Lanka, and the United Kingdom.


 
“At Vuvale Outsourcing, we are redefining what it is to Outsource and Offshore.
 
We strive to maintain an environment where outsourcing is not a compromise to having a local in-house team - where your offshore team is reliable, succeeding and tightly integrated into your local team and systems.”

 

In Fiji, Vuvale provide a professional work environment, all required equipment, local H.R. / payroll management and employee transport logistics. Vuvale’s clients benefit from our offshore experience, technology innovation, as well as the stability and local relationships gained during our involvement with successful Fiji operations for over 15 years.

The Vuvale team brings excellence to everything we touch, relying on our team’s dedication, years of diverse experience and exceptional culture. Through our network of expert partners across the globe, Vuvale have access to the facilities, equipment and human talent needed to support our clients with a smooth transition to their overseas remote office.


 
Vuvale Outsourcing is a subsidiary of BDE Group. BDE Group is based in Brisbane, with clients throughout Australia.

Sep 29, 2023
Full time
Experienced Debt Collector - Fiji
Vuvale Outsourcing, a BDE Group company Nabua, Suva City, Fiji
Vuvale Outsourcing in Suva City is looking for Experienced Debt Collectors to join our 40-person team. In Fiji, we operate a professional purpose-fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 40-strong Vuvale team, but also part of an overall international team. Our Australian clients are Australian lenders and finance brokers. Our team members in Fiji work alongside our clients’ internal teams based in Australia to respond to prospective borrowers and assist them with finding the most suitable loan, then take care of those borrowers throughout the lifecycle of the loan. You will only be considered if: - You have at least 12 months of experience working in a call centre serving Australian customers. - Have experience working with an Australian lender or debt collection agency. - Have excellent and clear telephone manners, with great customer service and...
Sep 27, 2023
Full time
Software Developer, PHP
Vuvale Outsourcing, a BDE Group company Nabua, Suva Fiji
Vuvale Outsourcing in Suva is looking for an experienced Full-Stack PHP Software Developer  to join their 40 person team. In Fiji, we operate a professional purpose-fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 40-strong Vuvale team, but also part of an overall international team. DETAILS: Location: Suva, Fiji Basis: Permanent Full-time Roster: Monday to Friday - approx. 8am to 5pm (subject to change)     Our client is an Australian-based finance company using a financial recording and processing CRM application with a large set of subordinate functionalities that facilitate the company’s business and transactional flows with their respective clients. The application's basic functionality is to record and facilitate the processing of finance requests for multiple areas of finance.   Join Our Team Vuvale Outsourcing is seeking to hire...
Sep 14, 2023
Full time
Call Centre Team Leader - Debt Collection Experience
Vuvale Outsourcing, a BDE Group company Nabua, Suva City, Fiji
Vuvale Outsourcing in Suva City is looking for an Experienced Debt Collection  Call Centre Team Leader to join their 40-person team.   In Fiji, we operate a professional purpose-fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 40-strong Vuvale team, but also part of an overall international team     The ideal candidate will be a strong communicator with a minimum 12 months of previous experience as a Team Leader in an Australia / New Zealand-facing call centre and have experience in a Finance Company or Debt Collection.     DETAILS   Location: Suva, Fiji Basis: Permanent Full-time Roster: Monday to Friday 10am - 7pm     RESPONSIBILITIES   ● Lead a team of agents ● Support agents with questions or concerns ● Train or retrain team members as required ● Take escalated calls from...