9 Call & Outsourced Centres jobs

German Speaking Customer Sales and Service Representatives We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience. We are currently looking for  German speaking  individuals who can help us deliver outstanding customer service to our international markets.. The Role : German speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements. Knowledge, Skills and Experience Required Verbal & written fluency in German and English Completed schooling Computer literacy at intermediate level Experience in customer services / call centre / travel and...

BTR (Fiji) PTE Limited based in Nadi offers outsourced business services to organizations' located overseas. We are currently recruiting for experienced Virtual Customer Relations & Admin based roles. We are seeking a highly organized individual with attention to detail that is dedicated to achieve and develop your career as you grow with us. If you are willing to go the extra mile, we want to hear from you! About the position: A pivotal role of the position is being key customer interface answering and managing incoming calls and booking and diary management as a dedicated receptionist for all clients. Working closely with the rest of the Front Office Team, this role is responsible for answering, directing, and managing incoming calls for a number of varying clients. Our client aims to be the “Provider of Choice” for virtual and serviced offices.  This position could be highly desirable for a candidate with hotel front office experience.   Key...

BTR (Fiji) PTE Limited based in Nadi offers outsourced business services to organizations located overseas. We are seeking a highly organized, active, flexible and matured individual to fill the role of Internal Resourcing & After Hours Support for one of our client in Australia. If you are willing to go the extra mile, we want to hear from you! About the position: Primarily your role will be to service our valued clients, by filling job orders for our industrial and health sectors during and after hours. Key Responsibilities: Handles inbound and outbound calls from Clients and Candidates Assist with recruitment process - reviewing resumes and contacting shortlisted candidates for phone interviews Ensure that candidates are placed into new shifts and to find replacement shifts To Communicate effectively to/with Clients and Candidates Providing a service that goes the extra mile with Clients & Candidates Ensure accuracy...

BTR (Fiji) PTE Limited based in Nadi offers outsourced business services to organizations' located overseas. We are currently recruiting for Support Centre Consultant . We are seeking a highly reliable and flexible individual who is dedicated to achieving and developing their career as you grow with us. If you are willing to go the extra mile, we want to hear from you! About the position: The role is primarily focused on sales and being the first response to all incoming calls as well as overflow calls from all their stores based around Australia. The secondary focus of the role is support to our sites and head office staff in the form of sales follow-ups, assisting with general enquiries, and performing basic reporting and data gathering tasks. The position is Full Time (with potential for overtime) for immediate start Key Responsibilities: To provide exceptional Customer Services to internal and external customers that speaks and reflects the...

OBJECTIVES: Accurate & efficient loading of product supplier information and rates within set criteria and timeframe. Presentation of accurate, timely product reports as requested. Understanding of and competence with all systems and how they are used in all customer/client interfaces. Communicating with Product & Wholesale Teams regarding any matter in a clear, precise & pleasant manner. To take personal responsibility for maximising quality of output & look for and implement continuous improvements to the way data is displayed in all customer/client interfaces. To operate as a supportive, cooperative, and effective member of both the database and greater Product teams KEY RESPONSIBILITIES: Systems and Processes: Ensure that all work is completed using the current policies and procedures. Support and contribute to all system & process enhancements and any development. Business Interactions: To...

Operating from Fiji and the Philippines, we are proud Fijian - owned outsourcing service provider focused on delivering high-performance outcomes and cost savings for many businesses. We have been helping grow businesses-like simPRO, Solomon Power, Vela Group, Jonas Software and many others by. We are a part of the Outsource Fiji and have been operating in Fiji since 2005 with clients from around the world - and growing! Our core business is delivering professionally managed BPO services through effective project delivery systems and management to our vast and diverse client base. Our talented team is committed to providing our clients with impeccable customer service, reliable and efficient Virtual Assistant services backed by leading-edge technology and a work culture of teamwork, continued skillset development and success. This we successfully deliver through our refined business processes across co-locations, 24 hours a day, 7 days a week. we aim to deliver...

AIRLINE CONSOLIDATION SERVICES KEY RESPONSIBILITIES: Responsible for providing reservation s and ticketing support to travel agents across Australia I ssue, re-issue and refund tickets via the GDS.   AIRLINE SERVICES REP SERVICES KEY RESPONSIBILITIES: Responsible for providing Reservations, Ticketing and S ales s upport to the T rade, C ustomers and C ommercial sales team on behalf of the GSA Airlines.   EXPERIENCE AND SKILLS: Airline background preferable but not essential CRS / GDS k nowledge in Reservations & Ticketing – minimum 1 GDS. Prefer 2 Amadeus and Sabre trained. Galileo trained would be an advantage. WHAT WE REQUIRE FROM YOU: Ability to work night shifts and weekends is necessary. Possess  strong work eth ics with excellent networking & clear communication skills with high attention to detail. Excellent written and verbal communication...

KEY RESPONSIBILITIES: Ticketing – 80% Issuing tickets/EDMs. Reissuing tickets Answering queries via phone or emails. Ensure all ticketing is turned around in an accurate and timely mabber. Continuously  assess all business processes for opportunities for improvements. Support and contribute to all system enhancements and product development. BSP – 20%   Weekly BSP reconciliation. Process refunds in a timely manner.   EXPERIENCE /QUALIFICATIONS: Experience in ticketing Experience using Amadeus/BMM WHAT WE REQUIRE FROM YOU: Strong inter-personal and relationship building skills. Develop robust relationships with both internal and external stake holders. Detail, detail, detail – you’ve got to love detail and have exceptional attention to it. Quick to adapt, embrace change and learn new things Well-travelled with industry experience Team player, strong communicator, independent thinker,...

Minimum Requirements Must have knowledge on Amadeus GDS Work experience preferred - at least 2years Excellent customer service skills Persuasive communication style Conflict resolution expertise and great attention to details Excellent judgement Skilled multi-tasked Willingness to learn and takes initiative to learn more Able to work without supervision. How to Apply: Interested people for the above position are to submit their CV Click ''Apply Now" if you are registered through MyJobsFiji or Email us on  admin@dynastytravels.net