10 Call & Outsourced Centres jobs

Key Responsibilities : Providing an exceptional level of customer service to customers via call, emails and live chat. Proactively resolve customer queries. Compliance with the Service Level Agreement and focused on customer loyalty. Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Achieving sales of our core products, for direct bookings while enhancing each experience by upselling on a range of products, services and destinations. Ability to find solutions when there are changes in circumstances or requirements. Strengthening existing customer relationships while building new connections with potential customers. Interacting & supporting team members around the globe. Essential Skills & Experience: Essential Commitment towards delivering exceptional service. Attention to detail, combined with strong communication skills. Fast learner who can...

Vuvale Outsourcing in Suva City is looking for Experienced Debt Collectors to join our 40-person team. In Fiji, we operate a professional purpose-fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 40-strong Vuvale team, but also part of an overall international team. Our Australian clients are Australian lenders and finance brokers. Our team members in Fiji work alongside our clients’ internal teams based in Australia to respond to prospective borrowers and assist them with finding the most suitable loan, then take care of those borrowers throughout the lifecycle of the loan. You will only be considered if: - You have at least 12 months of experience working in a call centre serving Australian customers. - Have experience working with an Australian lender or debt collection agency. - Have excellent and clear telephone manners, with great customer service and negotiation skills....

Job Vacancy: Sales Representative Company: Our Pacific Office Location: Suva About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation. Position Overview: We're actively seeking energetic and detail-oriented individuals to join our dynamic team as an Outbound Sales Representatives. In this role, you'll play a pivotal role in achieving and boosting sales, all while providing exceptional customer service to our clients. Key Responsibilities: As an Outbound Sales Representative at Our Pacific Office, your responsibilities will include:  Reach out to both existing and potential customers, utilizing prepared scripts.  Adhere closely to provided scripts and promptly report any issues to management.  Articulate package...

  Job Vacancy: Reservation Agents   Company: Our Pacific Office Location: Nadi About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation. Position Overview: We are looking for enthusiastic and meticulous Reservation Agents to join our dynamic team. In this role, you will be essential in efficiently handling bookings, offering outstanding customer service to our guests. Under the supervision of the reservation manager, your responsibilities will include managing phone and email inquiries, and accurately processing reservations. As a friendly and professional ambassador for our client's resort brands, your role significantly contributes to creating positive guest experiences. Key Responsibilities: As a Reservation Agent at Our Pacific...

Our Client City Chic, a global omni-channel retailer specializing in plus-size women’s apparel, footwear, and accessories, envisions leading a world of curves. As one of Australia’s fastest-growing retailers, with two-thirds of sales through our online channel, our success is rooted in the following core values: Putting Her First: She is at the heart of every decision we make, driving our commitment to enhancing her experience. Passionate Connectors: We love what we do, fostering a collaborative team spirit that propels our success. Know It, Own It, Do It: With knowledge, accountability, and discipline, we take ownership and deliver with precision. Move Fast, Keep It Simple, Think Big Picture: Acting decisively, simplifying processes, and considering the big picture keep us ahead in the dynamic world of fashion. Fearless Agile Thinkers: Expressing ideas, taking calculated risks, and embracing change define our identity. As an ASX-listed company with global...

Pioneer Global Education and Migration Services About Us Pioneer Global is a global company which places international students into educational institutions in Australia and New Zealand. We are based in Australia with international offices as well.    Our company consists of a group of highly skilled and experienced consultants and registered migration agents.   Job Description- Answering phones and explaining the services offered by the company Maintain accurate record of all calls made and received Should be able to liaise with the appropriate department to resolve customer queries Developing and sustaining solid relationships with customers to encourage referral business Part-time/full-time work opportunity About you- Basic knowledge on working with computers Strong attention to detail High verbal and written skills Proficient in MS Work, Excel, Power Point applications Superior communication & convincing skills A genuine...

Join Our Team! Multiple Vacancies Available Are you ready to take your career to the next level? We have exciting opportunities waiting for you! Join our dynamic team and be part of a company that values innovation, teamwork, and growth. Positions Available:       CUSTOMER SERVICE SUPPORT OFFICER       ACCOUNT MANAGER       CLIENT CARE MANAGER       VIRTUAL RECEPTIONIST       SUPPORT CENTRE CONSULTANT (SALES / CUSTOMER SERVICE)       CLIENT SUPPORT SERVICE OFFICERS       RESERVATIONS AGENT       JUNIOR FINANCE OFFICER (DATA ENTRY / PAYROLL SUPPORT) Why Choose Us?       Competitive salaries and benefits       Collaborative and inclusive work environment       Ongoing training and development       Chance to work on exciting projects How to Apply: Email us your CV @ BTRFIJIEMPLOYMENT@GMAIL.COM

Job Vacancy: Client Care Manager Company : Our Pacific Office Location: Nadi About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation. Position Overview: We are currently seeking a motivated and detail-oriented Client Care Manager to join our dynamic team. As a Client Care Manager , you will play a vital role in ensuring the efficient back-office support to our clients . Key Responsibilities: As a Client Care Manager at Our Pacific Office, your responsibilities will include  Act as the main contact for assigned clients and stakeholders, Respond to inquiries promptly, scheduling and managing appointments, conducting reminder calls, maintain accurate documentation. The role involves supporting...

Job Vacancy : Customer Service Support Officer Company: Our Pacific Office Location: Nadi About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation. Position Overview: We are currently seeking a motivated and detail-oriented Customer Service Support Officer to join our dynamic team. As a Customer Service Support Officer, you will play a vital role in ensuring the efficient processing of data and providing exceptional customer service to our clients. Key Responsibilities : As a Customer Service Support Officer at Our Pacific Office, your responsibilities will include:         Examine and confirm electricity and gas data through manual processes or the utilization of designated software. Create presale reports and proposals....

  Job Vacancy : Account Manager Company: Our Pacific Office Location: Nadi About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation. Position Overview: We are currently seeking a motivated and detail-oriented Account Manager to join our dynamic team. As an Account Manager, you will play a vital role in ensuring the efficient processing of data and providing exceptional customer service to our clients. Key Responsibilities : As an Account Manager at Our Pacific Office, your responsibilities will include: ·        Examine and confirm electricity and gas data through manual processes or the utilization of designated software. Create presale reports and proposals....