BDE Group
Stewart Street, Suva, Fiji
BDE Group in Suva City is looking for an Experienced Finance Call Centre Team Leader to join their 30 person team. In Fiji, we partner with the long running local call centre operator Greymouse to provide a professional work environment, local Human Resources management and transport home for evening shifts. You will be a part of the 30 strong BDE Group Fiji team, but also part of the larger Greymouse Fiji family. The ideal candidate will be a strong communicator with12 months previous experience as a Team Leader in an Australia / New Zealand facing call centre and have experience in a Finance Company or Debt Collection. DETAILS Location: Suva, Fiji Basis: Permanent Full-time Roster: Mostly Monday to Friday day time and early evening * Transport home is provided for evening and night shifts RESPONSIBILITIES ● Lead a team of 10+ agents ● Support agents with questions or concerns ● Train or retrain team members as required ● Take escalated calls from customers ●...