2 Aviation jobs

Exciting opportunity for an experienced Insurance Accountant to join our team at Fiji Airways. The successful individual will be responsible for managing aviation insurance, industrial special risk, motor vehicles, medical insurance and insurance in other areas of business. The objective of this role is to ensure adequate insurance coverage in consideration of business risk profile and to negotiate policy terms in the best interest of the company. KEY RESPONSIBILITIES Develop a sound knowledge of the different types of insurance and insurance policies. Insurance renewals to be planned with the insurance brokers and renewed in a timely manner. Liaise with the insurance broker to ensure all required information are provided. Review insurance contracts to determine if coverage is adequate for the risk being insured. Analyzing data to determine trends in claims frequency or patterns of loss to reduce risk exposure....

Are you passionate about delivering great customer services in your everyday role, then we would like to hear from you.  Fiji Airways is looking to recruit a Customer Care Agent to perform accurate data capture, categorize complaints and closure in the database. The successful incumbent will also be liable to research and analysing data and reports with the objective of monitoring customer services trends and recommending remedial action to ensure high standards of customer service is achieved. KEY RESPONSIBILITIES Provides a close operational link to the GSA-Baggage Claims ensuring a timely completion of complaints, investigations and reports. Conduct investigations and respond effectively and professionally to customer service issues. Develops and recommends customer service policies and procedures that reflect customer needs evolving in line with the company's business goals. Identifies product and service defects...