Energy Fiji Limited (EFL)
Suva, Fiji
The position will be based at Energy Fiji Limited’s Head Office and will report to the Team Leader Billings.
Key Responsibilities:
Run and print CFI report and monitor implementation by the Meter readers and update system accordingly;
Do Data Entry; work on billing Queues, work on overdue and unbilled reports.
Compiling daily reconnection report and attending to Reconnection Service orders and close SOA promptly and on daily basis;
Liaise with Contact Centre on over 24 hours reconnection report and ensure no reconnection remains overdue beyond the 24 hours guideline;
Update Gentrack system customer database on Meter reader comments of meter status and other related information such as RCM and disconnection fees.
Organize disconnection of dishonored cheques and update system accordingly;
Monitor implementation of Meter reading, Disconnection and Reconnection schedule
Bill Audit – Random Check at least 10 installations to...
