Vuvale Outsourcing, a BDE Group company
Nabua, Suva Fiji
BDE Group (Vuvale Outsourcing) in Suva is looking for an experienced Call Centre Customer Service Officer to join their 40 person team. In Fiji, we operate a professional purpose fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 40 strong BDE Group Fiji team, but also part of an overall international team. DETAILS: Location: Suva, Fiji Basis: Permanent Full-time Roster: Monday to Friday - approx. 8am to 5pm
- Arrange new connections for electricity and internet
- Assist customers to complete onboarding paperwork
- Respond to enquiries from prospective / existing customers and assist if issues arise
- Maintain account records in CRM
- Assist with disconnections and transfers, whilst promoting continued service where appropriate
- Follow up on warm leads / incomplete orders and convert to new connections We have a variety of roles, dependent on your...