Ramada Suites Nadi, Fiji
Nov 09, 2019Full time
Ramada Suites by Wyndham Wailoaloa Beach Fiji is currently seeking an experienced Reservations Sales Agents that thrives on providing exceptional customer service to join the team. Ramada Suites by Wyndham Wailoaloa Beach Fiji offers many great opportunities for those who are just beginning their hospitality career or for those looking to gain more experience in their profession. We are here to enhance your career, providing you with a rewarding and exciting experience. Hence, we are looking for talented people, who will embrace our Ramada service culture, values and standards to ensure that every guest feels cared for, appreciated and respected. Our commitment to diversity, teamwork, and integrity is clearly expressed in the service we provide to our guests. ABOUT THE ROLE Reporting to the Admin Manager, responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Wyndham standards. ABOUT YOU To be considered for this great opportunity it is essential that you have the following skills and attributes: Minimum of 3 years’ experience in a similar role in a hotel/resort environment Previous hands on experience in Hotel Reservation operations is a must Excellent communication, interpersonal and customer service skills Competent in computer systems (HIRUM experience an advantage) Immaculate presentation and grooming standards and comply to brand requirements Ability to work a flexible roster, including weekends and public holidays The capability to work in a fast-paced environment both as part of a team and individually Must be able to multitask and prioritize departmental functions to meet deadlines. Must be effective at listening to, understanding and have customer caring attitude. Ability hand groups & events booking and should be confident in providing correct confirmations to customers. WHAT WE OFFER Full time position with great company benefits including discounted hotel stays across Australia, New Zealand and Fiji, training opportunities and a fantastic working environment on offer! HOW TO APPLY If you meet all of the above requirements (1-7) then forward your application together with detailed curriculum vitae, passport photos and three contactable business referees and telephone contacts. Click on "Apply Now" no later than 15th Novemeber 2019.