Nov 11, 2019
Contract
Position Title:
IT Support Assistant (Re-advertisement)
Employee Class:
Intermediate and Junior
Grade:
2
FTE:
0.1
JOB POSTING LOCATION
Section:
Information Technology Services
Department:
2115-ITS - ICT Centre
Location:
Fiji - Lautoka Campus
Reports To:
Deputy Director ITS
Supervised by:
Campus Director
POSTING TEXT
Purpose:
Nature and Scope:
The Opportunity This position provides an onsite ICT support resource for all ICT Services on USP Lautoka Campus, providing the front point of contact on all ICT user issues through the campus ICT Helpdesk. The position will also be a key point of coordination for all USP ICT infrastructure, services and facilities on site working jointly with USP Lautoka Campus staff on the administration of this function. The appointee will be responsible for the collation, documentation and dissemination of information regarding ICT user services at USP Lautoka campus. She/he will be required to coordinate the use of all ICT services, resources and facilities for the Lautoka campus users. The incumbent will also be responsible for first level operation and maintenance of critical ICT infrastructure and is expected to, in coordination with Laucala Campus IT Services, perform first level troubleshooting on the resolution of any faults/issues on Lautoka ICT services.
Key Results Area: (For Advertisement)
Minimum Qualifications:
To be considered for this position, applicants must have: - Completion of a trade Certificate in IT/Information Systems/Computing/Engineering; or - Completion of Fiji Junior Certificate (Form 4), with relevant work experience; or - Equivalent relevant experience or combination of relevant work related experience and education/ training; - Excellent communication skills with proven proficiency on standard MS Office suite of applications; and - Knowledge of enterprise level ICT technology.
Preferred Qualifications:
Preference will be given to applicants with: - Any relevant technical certification on relevant ICT VSAT networking, systems, PC, OS or application technologies; - Working knowledge of IP Networking, MS and Linux Server Systems, Audio-Visual Conferencing Systems and standard PC Hardware + OS, desktop applications and web/internet based applications.
Skills:
Personal Qualities:
Salary Range:
FJ $11,623 to FJ $19,480 per annum
Length of Contract:
3 years renewable