48 customer service officer jobs found

Goolma Ltd which operates Paradise Cove Resort, Blue Lagoon Beach Resort & Octopus Resort is seeking applications from a range of qualified and experienced professional candidates for the following position: GUEST RELATIONS OFFICER The Guest Relations Officer is responsible for ensuring exceptional guest experiences by addressing inquiries, resolving concerns, and maintaining high standards of service. This role requires a professional, detail-oriented individual who thrives in a team environment and upholds the reputation of a luxury hospitality setting.  Required Skills and Knowledge: Excellent Communication Skills: Ability to interact with guests professionally and effectively, active listening, and a friendly, positive attitude. Detail and Team Oriented: Strong attention to detail and collaboration with colleagues to deliver seamless service.  Possess Excellent Organizational Skills: Efficiently manage tasks, reservations, guest requests, and...

Customer Support & Rostering Assistant SOS Outsourcing – Namaka, Nadi, Fiji SOS Outsourcing is looking for a detail-oriented and customer-focused individual to join our growing team. In this role, you’ll support one of our largest clients in a critical part of their operations within the Australian aged care sector. This client provides essential services to vulnerable members of the community, meaning your work will have a direct and meaningful impact. What you’ll be doing: Assisting with rostering and scheduling support Communicating with staff and stakeholders via phone and systems Responding to changes and resolving issues in real time Ensuring accuracy and attention to detail in all tasks Shift What we’re looking for: Reliable and hardworking attitude Strong attention to detail Ability to learn new systems quickly Calm and professional communication style, especially under pressure Adaptability in a fast-changing environment...

Navini Island, a boutique resort in the Mamanuca Islands, is seeking an enthusiastic person to fill the position of Senior Housekeeper. This role is responsible for assisting with and overseeing housekeeping and laundry operations. Supervise, train and ensure a high standard is upheld. Productivity, hygiene, workplace safety, and quality control are maintained. Liaising with the purchasing officer for orders, maintaining stock and stock control. General cleaning and preparation of guest and management bures, and laundry work. Other duties as assigned. The successful candidate must be well-presented, a team player, willing to work flexible hours and duties, eager to learn, friendly, and have excellent communication and customer service skills. Previous experience in a similar position is required.  This position offers a competitive starting salary and is island-based, with accommodation and meals provided. Days off arrangements are flexible.  All applications are...

Description The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.    What will I be doing?   As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards:  • Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.  • Ensure that each outlet is managed by a management team (Restaurant Manager / Sous Chef) who are totally accountable for the profitability and service standards achieved.  • Coordinate the formulation of the annual...

The Role  Are you detail-oriented, organised, and passionate about delivering a smooth customer experience? Pepper Advantage Hub Fiji is looking for a proactive Settlements Officer to join our team and support the successful delivery of loan and shared equity settlements from start to finish. In this role, you will work closely with brokers, clients, solicitors, and internal stakeholders to ensure settlements are processed accurately, efficiently, and within required timeframes. You will also play a key role in compliance checks, post-settlement administration, exit processing, and maintaining accurate records across internal systems including HubSpot and settlement trackers. Key Responsibilities Settlements Administration Prepare and issue all required settlement and legal documentation Coordinate settlements with brokers, solicitors, lenders, and clients Review settlement conditions and ensure all outstanding items are satisfied prior to settlement...