107 customer service jobs found
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Get Picked Up
Airport Central Building, Nadi, Fiji
About Us: Get Picked Up is a fast-growing, Australian-owned transport company providing reliable, pre-booked transport for NDIS participants, insurance clients, and corporate travel. We're expanding our Fiji team to support operations and ensure smooth service for both drivers and customers.
About the Role: We're looking for an experienced and motivated Customer Service Agent to join our team in Fiji.
The key focus of this role is customer service taking care of customers and drivers' enquiries, booking creation, amendments, cancellations and customer's complaints. An excellent customer service skill is required.
Key Responsibilities:
Onboard new drivers, ensuring all documentation and system requirements are completed accurately
Follow up with drivers to support onboarding and help meet recruitment targets
Handle booking requests
Resolve issues efficiently and provide excellent service to both drivers and customers
Communicate clearly with...
Pacific Pipelines & Geosynthetics Pte Ltd
Unit 2, Lot 1, Jai Ambamma Rd, Bhindi Industrial Estate, Vatuwaqa, Suva
Location: Unit 2, Lot 1, Jai Ambamma Rd, Bhindi Industrial Estate, Vatuwaqa, Suva Job Type: Full-time Department: Finance Reports to: Finance Manager
About Us:
Pacific Pipelines & Geosynthetics Pte Ltd is a dynamic and fast-growing company in the Civil sector. We are committed to providing innovative solutions and exceptional service to our clients.
1) Job Vacancy: Finance Assistant
Job Description:
We are seeking an experienced Finance Assistant to assist our Team of finance professionals. In this role, you will be assisting the financial operations, ensuring accurate financial reporting, and driving financial strategies to support business goals.
Key Responsibilities:
This is a full-time on-site Finance Assistant role located in Suva. The Finance Officer will be responsible for assisting the Finance Team with company's financial operations, managing financial reporting, and ensuring compliance with all applicable...
USP
The University of the South Pacific, Laucala Campus, Suva, Fiji
The Opportunity
The University of the South Pacific invites suitably qualified applicants for the LIBRARY ATTENDANT position based at the University Library .
The appointee will be responsible for: maintaining the general appearance and neatness of the library collection by shelving library materials and ensuring the neat presentation of all sections of the library collection, ensure the provision of quality customer service such as photocopying and assisting with displays, responding to directional queries and looking after the library resources.
Position Description - LLB031
The incumbent is expected to operate under the direct supervision of the Library Assistant/Senior Staff Customer Services. He/She whilst ultimately reporting to the University Librarian is expected to be efficient in the performance of the stated responsibilities within USP Library procedures with the following required...
UNDP Pacific in Fiji
Suva, Fiji
Job Description
Tiered Approach
In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:
Tier 0 : UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
Tier 1 : Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
Tier 2 : UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
Tier 3 or no tier indicated : All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates
Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
Background
The United Nations Development...
Castaway Island, Fiji
Castaway Island, Fiji
Castaway Island , Fiji managed by OUTRIGGER Resorts & Hotels is an award winning, iconic four-star resort in the breathtaking Mamanuca islands, and located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Restaurant/ Bar Manager
WHAT ARE WE LOOKING FOR?
Minimum 2 – 3 years’ experience in a similar position in a resort establishment.
Has a relevant qualification from a recognised tertiary institution.
Must have a ‘CAN DO ATTITUDE’ and has great work ethics.
Physically fit, in good health and well groomed.
Has a pleasant personality, good communication skills and is customer service oriented.
Flexible with shift work and working...
Hilton Garden Inn
Suva, Fiji
Description
A Purchasing Supervisor will oversee the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind.
What will I be doing? As Purchasing Supervisor, you will manage the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist the Heads of Department with the purchasing of all goods and equipment required by the hotel
Ensure the purchase of correct goods and materials at a competitive price and proper quantities/volumes
Assist the Finance Manager with regular reports on goods purchased and inventory levels to allow for more effective future purchasing
Report all monthly savings to the hotel Team
Work with hotel management to improve the purchasing process as a way to reduce waste and improve...
Hilton Garden Inn
Suva, Fiji
Description
A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures. What will I be doing?
As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organizing patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
Maintain good communication and work relationships in all areas of the hotel
Coordinate with government and law enforcement agencies as...
Castaway Island, Fiji
Castaway Island, Fiji
Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles:
Mechanic
WHAT ARE WE LOOKING FOR?
Minimum 2 – 3 years’ experience in a similar position in a resort establishment.
Has a relevant qualification from a recognised tertiary institution.
Must have a ‘CAN DO ATTITUDE’ and have great work ethics.
Physically fit, in good health and well-groomed.
Has a pleasant personality, good communication skills, and is customer service-oriented.
Flexible with shift work and...
Pool Pro Fiji
Nadi
We are Growing!
We seek another Experienced Sales Representative
We are the one stop shop for quality Australian pool chemicals and equipment supplies. Due to unprecedented demand and growth, we need more Sales Reps who can contribute to the growth of the company.
Based on Nadi Back Road at our retail shop, you will travel extensively to our clients.
The company
Only authorised distributor of Pool Pro Australia products in Fiji. We deal with only quality pool products.
Rapidly expanding to meet the demand for our services, we have opened in Olosara and Nadi and will soon have branches in Suva and Savusavu.
You
At least 3 years in a sales role.
Fluent in English, both spoken and written
Excellent computer skills and the ability to use Microsoft Office suite with ease
Demonstrated understanding of sales and marketing including ability to upsell
Demonstrated excellent customer service skills
Able to demonstrate skills or...
Hilton Garden Inn
Suva, Fiji
Description
A Front Office Manager oversees the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
What will I be doing?
As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Oversee the entire Front Office operation to maintain high standards
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
Maximize room occupancy at best rates and use up-selling techniques to promote hotel services...
UNDP Pacific in Fiji
Suva, Fiji
Job Info
Job Identification 33800
Posting Date 04/30/2026, 07:50 PM
Apply Before 05/15/2026, 01:59 PM
Job Schedule Full time
Locations Suva, Fiji
Agency UNDP
Grade IPSA-11
Vacancy Type International Personnel Service Agreement
Practice Area Effectiveness
Bureau Regional Bureau for Asia and the Pacific
Contract Duration 1 Year
Education & Work Experience Master's Degree - 7 year(s) experience OR Bachelor's Degree - 9 year(s) experience
Required Languages English
Vacancy Timeline 2 Weeks
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Suva, Fiji
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Digicel Fiji (Pte) Limited
Suva, Fiji
At Digicel Pacific, we are looking for dynamic people to join our growing team. This fantastic opportunity is available and if you have the ability to operate effectively in a fast-paced telecommunication industry and meet the desired requirements; then we would like to hear from you!
We are seeking to hire a highly motivated individual in the role of Sales Executive to join our Consumer Team based in Suva, reporting to the Team Leader.
Core Responsibilities:
Sell Digicel’s products as per the set criteria and guidelines.
Maximise customer interest and sales levels by displaying products appropriately.
Track all SIMS and handsets received and ensure that faulty SIMS and handsets are identified and submitted to Team Leader.
Maintain accurate and up-to-date records of sales activities in CRM systems.
Ensure adherence to industry regulations and company policies in all sales activities.
Be present at all stock count scheduled and ensure all monies,...
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will you be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times...
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
A Storekeeper will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards.
What will I be doing?
As Storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Hilton's purchasing and procurement standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area
Keep accurate recordings of all incoming and outgoing goods
Identify slow moving items to avoid over purchasing
Place orders through online procurement system
Maintain exclusive control over central stores of the hotel with respect to issue releases, control over...
Fiji Govt
Central Division, CWM Hospital, Eastern Division, Labasa Hospital, Northern Division, St Giles Hospital, Tamavua Twomey Hospital, Western Division
The position is to promote clients’ wellbeing by providing high quality nursing care in a variety of settings and in accordance with stipulated legislations, regulations, policies and standards.
Key Responsibilities
The position will achieve its purpose through the following key responsibilities:
1. Provide quality nursing care that is timely through the use of the nursing process within the scope of practice.
2. Monitor clients and refer for further care or to specialized services in a timely manner
3. Maintain continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
4. Protect clients and employees by adhering to infection-control policies and protocols; medication administration and storage procedures; controlled substance regulations; notifiable diseases/outbreaks; client confidence; and the public service code of conduct.
5. Manage and maintain nursing supplies and inventory.
6. Actively...
Fiji Govt
Central Division, CWM Hospital, Eastern Division, Labasa Hospital, Northern Division, St Giles Hospital, Tamavua Twomey Hospital, Western Division
The position is to promote clients’ wellbeing by providing high quality nursing care in a variety of settings and in accordance with stipulated legislations, regulations, policies and standards.
Key Responsibilities
The position will achieve its purpose through the following key responsibilities:
1. Provide quality nursing care that is timely through the use of the nursing process within the scope of practice.
2. Monitor clients and refer for further care or to specialized services in a timely manner
3. Maintain continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
4. Protect clients and employees by adhering to infection-control policies and protocols; medication administration and storage procedures; controlled substance regulations; notifiable diseases/outbreaks; client confidence; and the public service code of conduct.
5. Manage and maintain nursing supplies and inventory.
6....
Fiji Govt
Bukuya Health Centre, CWM Hospital
The position ensures provision of all approved requests with reliability and safe driving services to the patients and staff whilst maintaining integrity with a sense of confidentiality and responsibility.
Key Responsibilities
1. Transport officials in a safe, timely and effective manner whilst on official duty.
2. Maintain the vehicle in good working condition
3. Ensure that vehicle documentation, recordings and reports are submitted on a timely manner.
4. Plan and facilitate all vehicle runs with due economy and according to transport regulations.
5. Abide by all road rules and requirements under the transport policy
6. Actively contribute to all corporate requirements of the Ministry
Knowledge & Experience
1. Minimum 18 months driving experience on a full valid license class 2 to 6 in a similar work environment
2. Good knowledge on vehicle maintenance, cleanliness and transport rules & regulations;
3. Basic knowledge of...
$7.00 - $8.50 hourly
SOS Outsourcing Pty Ltd
Namaka, Nadi, Fiji
Customer Support & Rostering Assistant SOS Outsourcing – Namaka, Nadi, Fiji
SOS Outsourcing is looking for a detail-oriented and customer-focused individual to join our growing team.
In this role, you’ll support one of our largest clients in a critical part of their operations within the Australian aged care sector. This client provides essential services to vulnerable members of the community, meaning your work will have a direct and meaningful impact.
What you’ll be doing:
Assisting with rostering and scheduling support
Communicating with staff and stakeholders via phone and systems
Responding to changes and resolving issues in real time
Ensuring accuracy and attention to detail in all tasks
Shift
What we’re looking for:
Reliable and hardworking attitude
Strong attention to detail
Ability to learn new systems quickly
Calm and professional communication style, especially under pressure
Adaptability in a fast-changing environment...
Pacific Centrecom Fiji Limited
Nadi, Fiji
Key responsibilities:-
Real-Time Operations
Monitor live contact center activity and adjust staffing to maintain service levels.
Track agent adherence and queue performance, making intraday schedule adjustments.
Communicate staffing needs and performance concerns to team leads.
Provide real-time insights from Voice of Customer (VOC) and share emerging trends.
Produce daily “End of Day” reports highlighting schedule exceptions and performance metric.
Reporting & Analytics
Design, maintain, and enhance dashboards and reporting tools.
Analyze KPIs and performance trends to support operational and strategic decisions.
Collaborate with Workforce Planners and Operations Analysts to improve scheduling accuracy.
Ensure timely and accurate delivery of daily, weekly, and ad hoc reports.
Provide feedback and recommendations for continuous improvement.
Key Performance Indicators (KPIs)
Intraday service...