17 customer service officer jobs found in Suva

Carpenters Motors , a division of Carpenters Fiji Pte Limited and a recognized leader in the Motoring Industry in Fiji,  is seeking applications for the Service Advisor  position to be based at Carpenters Motors - Heavy Mechanical Repairs, Walubay, Suva . If you believe you are ready to join our dynamic team then we want to hear from you!  Key Duties: Schedule and book appointments, vehicle drop-offs and pick-ups. Estimate cost and completion time and settle customers accounts. Coordinate activities to ensure repair work is fixed right the first time and completion on time.  Inspect every finished repair order for proper completion, pricing accuracy, and legibility.   Handle  customer complaints within level of control to ensure maximum customer satisfaction and retention.  Requirements:   Relevant tertiary qualification. 1-2 years of work experience automotive service environment preferred. Knowledge of vehicle parts...

Offshore (Fiji based)  |  Full-time  |  AEST business hours  |  Zweck Group Services This isn't a break-fix role. We're rebuilding how IT support works across a multi-entity construction and services group — and AI is at the centre of it. We want someone who uses Claude or similar tools already (or is genuinely trying to), who gets curious about how a business actually runs, and who sees automation as the job, not a side project.   The helpdesk work is real and it matters. But the bigger opportunity is getting deep into our ERP systems, building reports that actually help field teams, supporting AI implementation projects hands-on, and finding ways to make repetitive work disappear.   WHAT YOU'LL DO ·        Own the IT helpdesk — triage, resolve, and escalate tickets across multiple business units. ·        Work across our ERP and operational platforms (Prime, QuickBase, Procore, FoundU, Microsoft 365) — learning them well...

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact center and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future. The Role - Reservations Consultant - (Suva) We have an exciting and fast paced opportunity for Global Reservations Agents who support the sales experience by providing expertise to enhance our guests’ journeys though a range of products, services and destinations. As our first point of contact ambassadors, Reservation Agents enable guests to personalize and customize their unique journeys by deepening connections with existing clients and partners as well as by building relationships with new ones. In...

CJ Patel Group is a diverse group of companies operating with over 90 years of history across a variety of industries all with the common goal of delivering world-class products and services. The CJP Group controls operations of over 13 different companies using a variety of ownership model from joint ventures to wholly owned subsidiaries. With the head office in Suva, CJ Patel Group has extended manufacturing, sales, distribution, and service businesses in Fiji with renowned brands and products and significant exports to several countries and other regional markets such as New Zealand, East Timor, Vanuatu, Kiribati, Tonga, Samoa and Papua New Guinea. About Us: Iceman (Fiji) PTE Limited, a subsidiary of the CJ Patel Group, represents world renowned brands like Copeland, Geneglace (France), Bitzer (Germany) and Heatcraft (Australia) and primarily deals with installation, assembling, selling and carrying out maintenance on prefabricated cold rooms, ice plants,...

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role - Customer Care Consultant - Suva We are now looking for exceptional talent to join our growing organization and share in the success of this venture. This role serves as a crucial element in the support of the Sales and CX functions, managing master data for new businesses, amendments, and cancellations. You will be responsible for providing exceptional customer service and managing data entry and maintenance using dedicated systems like Salesforce. This role requires a meticulous approach, innovative...

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you! We are currently seeking a highly motivated  Retail Executive  to join our  Consumer Sales Team  at the  Digicel Store in Suva , reporting to the  Store Manager.  This is an exciting opportunity to be part of our growth and innovation!   As a Retail Executive, you will be responsible for accurately and efficiently serve customers as well as win sales at the front line with up-to-date and approved sales, product and retail information. Core responsibilities:    Welcome customer’s in-store with a greeting and offering assistance. Answering customers’ questions about specific products/services and informing customers about discounts and special offers. Meet daily, weekly and monthly sales targets. Processes payments by...