13 customer service officer jobs found in Suva

Applications are invited from suitably qualified candidates with the following: ·         Minimum Form 7 pass or have Certificate/Diploma in Front Office or Office Administration ·         Minimum 2 years of experience in customer service ·         Proficient use of MS Office ·         Good command of spoken and written English ·         Well-groomed, presentable, honest & reliable ·         Excellent phone etiquette skills ·         Ability to grasp tasks & responsibilities ·         Excellent communication skills ·         Must be well-organized & have good time-management skills ·         Commitment, dedication and a team player is of utmost importance ·         Be able to take instructions & perform other duties assigned with minimal supervision. Send CV & relevant certificates to: jobs@narseysplastics.com.fj Or post it to: “Customer Service Officer” P.O.Box 10942,...

About the role We are seeking a proactive and customer‑focused Customer Success Officer to join our Freight Services team. In this role, you will support the smooth flow of inbound and outbound FAK (VLS, Swire) cargo by ensuring timely documentation, accurate invoicing, and reliable communication with customers and agents. If you enjoy working in a fast‑paced environment, have a strong eye for detail, and are passionate about delivering excellent customer service, we’d love to hear from you .   Key responsibilities and accountabilities: Send pre ‑ alerts, arrival updates, CTM ‑ related notices, free ‑ day reminders & customer charges. Dispatch Toyofuji invoices and required documentation. Reconcile manifests, resolve discrepancies & align carrier arrivals with received data. Finalise monthly CSR reports and coordinate submissions to SSL Finance & VLS. Process EDI, manage container handovers & update HMC costs...

About Us Centercom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected International partner to provide outsourcing contact center and back-office services to both local and International clients 24/7. Our “Centre of Excellence” has engaged state-of-the-at technology to ensue the highest quality of customer service can be achieved and sustained into the future. The role: Finance Officer (Suva) We are looking for an experienced Finance Officer who will be required to perform day-to-day management of our financial transactions and procedures in accordance with the established accounting standards to meet legal requirements and ensuring that the Financial Operational responsibilities are implemented on a timely and professional basis. Key responsibilities Accounting processes Handling petty cash...

About Us Centecom (Pte) Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact center and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future. The Role - Reservations Consultants - Fiji Airways (Suva) We have an exciting opportunity for Global Reservations Agents to join our fast-paced team. In this role, you'll support the sales experience by providing expert guidance that enhances our guests' journeys across a range of products, services, and destinations. As a first point of contact ambassador, you'll help guests personalize and customize their unique travel experiences while deepening connections with existing...

About the role We are currently seeking a proactive and customer‑focused Warehouse & Dispatch Operator to join our Freight Services team. T his hands‑on role is responsible for the safe, accurate, and efficient handling of cargo within our warehouse operations. You will be involved in container devanning and vanning, cargo preparation, dispatch coordination, and operational documentation, ensuring high service standards and compliance with safety and regulatory requirements. If you enjoy working in a fast‑paced logistics environment, take pride in doing the job safely and correctly, have a strong eye for detail, and are passionate about delivering excellent customer service, we’d love to hear from you .   Key responsibilities and accountabilities: Deconsolidation and consolidation of import and export containers (FAK, LCL, HMC cargo) Loading and unloading of cargo between ports and warehouse facilities Safe stacking, palletising,...

📍 Universal Electronics – Suva, Fiji Universal Electronics is looking for a hands-on, reliable Technician to support our growing business. This role is ideal for someone who enjoys problem-solving, working in the field, and delivering quality technical work across a range of electronic and security systems. 🔑 Key Responsibilities Install, configure, and maintain CCTV systems, alarms, and antennas Perform general electronic repairs (TVs, small appliances, devices) Carry out basic electrical repairs and troubleshooting Diagnose faults and provide practical, cost-effective solutions Support customers with setup, maintenance, and after-sales service Ensure all work meets safety and quality standards Maintain tools, equipment, and job records 🧠 Skills & Experience Electronics Diploma and Certificate  Experience in CCTV, alarm systems, or antenna installation Strong troubleshooting and repair skills in electronics Basic knowledge...

About the Role This role is accountable for ensuring Universal Electronics consistently stocks the right products, in the right quantities, at the right time . You will drive inventory planning, product selection, merchandising standards, and replenishment discipline—ensuring high availability, strong sell-through, and minimal dead stock. In simple terms: You own “what we sell” and “whether it’s available when customers need it.” Key Responsibilities Key Responsibilities 1. Product & Range Management Define and continuously refine the product assortment aligned to customer demand and margin targets Identify fast-moving, high-margin, and strategic products Remove slow-moving or obsolete stock Work with suppliers to introduce new and trending products 2. Inventory Planning & Control Develop and manage inventory plans across all locations (Suva, West, North, Warehouse) Maintain optimal stock levels to balance availability vs cash...

About Us Centrecom (Pte) Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and Intenational clients 24/7. Our “Centre of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role - Head of People & Culture (Suva) This role will p rovide leadership and oversight to the P&C department, ensuring the effective management of all P&C functions, fostering a positive work environment that supports staff retention and engagement, and driving HR initiatives aligned with the organization's goals. Key responsibilities Provide leadership and oversight to the P&C department, ensuring effective management of all P&C...

The Role - Quality Assurance & Training Analyst We are seeking a dynamic and experienced Quality Assurance & Training Analyst to join our growing organization and lead our Customer Care team supporting the Sales and CX functions. This role ensures operational excellence through comprehensive quality monitoring, training delivery, and performance development across eCommerce and Customer Service accounts. This role combines quality assurance oversight, training facilitation, nesting support, and hands-on workflow coverage to maintain minimum 95% quality standards and drive continuous improvement. Key Responsibilities Quality Monitoring & Evaluation Conduct a minimum of two quality evaluations per workflow per agent each week across all channels, using consistent scoring for accuracy, compliance, soft skills, and customer experience Maintain a minimum 95% quality standard and complete all evaluations within 24 hours...