Fiji Post
Suva, Fiji
Summary of Key Responsibilities/ Accountabilities:
Set strategic direction and operational plans for retail, postal, sales & marketing, supply chain, EMS and international mail of exchange aligned with corporate strategy and stakeholder expectations.
Oversee day-to-day operational performance to meet service standards, SLAs, regulatory compliance, and customer experience objectives.
Drive revenue growth and margin improvement through retail optimisation, product and service development, pricing, and commercial partnerships.
Lead operational excellence initiatives: process improvement, automation, digitisation, route optimisation, and cost control.
Ensure secure, efficient international mail handling and compliance with Universal Postal Union (UPU) rules, customs requirements and bilateral agreements.
Manage risk, safety and security in all operations, including workplace health and safety, mail security, and business continuity planning.
Develop and...