Product Artefact Content Specialist

The Role 

Pepper Advantage Hub (Fiji) is looking for a clear thinker and strong writer to join us as we build our new end-to-end credit management application.

This is a great opportunity for a recent graduate who enjoys turning complex information into clear, useful content. You will help create and manage all the documentation and materials that support PRISM, working as part of our new in-house Artefacts Team.

Key Responsibilities

• Help set up the new Artefacts Team and shape how we create and manage content
• Write and maintain a full range of materials, including:
  • Product documentation (feature descriptions, roadmaps, capability overviews)
  • Technical documentation (diagrams, API notes, data flows)
  • Maintenance and release guides
  • User and training materials (manuals, onboarding guides, quick-reference sheets)
  • Frameworks and policies
• Speak with subject matter experts to gather accurate information
• Take part in workshops and meetings to capture content needs
• Keep all content well-organised, version-controlled, searchable and easy to find
• Continuously improve templates, tone of voice and content processes
• Work in an agile environment and support the creation of diagrams and visuals

Skills and experience required:

• Candidate needs to be flexible in terms of working hours (Ideally from 8 pm to 5.00 am FJT).
• Recent graduate with a degree in a writing or research-focused subject (e.g. English, History, Philosophy, Politics, Journalism or similar)
• Excellent written communication and editing skills
• Ability to turn complex information into clear, user-friendly content
• Strong organisation and attention to detail
• Curious, proactive and comfortable in a growing, changing environment
• Confident working with both technical and non-technical people
• Eager to learn new systems, tools and terminology (including digital and AI tools)
• Any experience in documentation, digital content or content management (including academic, internship or freelance work)
• Familiarity with agile or product environments
• Experience with tools such as Confluence, Notion, SharePoint or Markdown
• Interest in fintech, credit or enterprise systems

Remuneration & Benefits

• Competitive salary package
• Medical benefits
• 24/7 transportation
• Ongoing career development and training
• A secure career with a fast-growing company
• Inclusive workplace culture
• International travel

How to Apply: Your professional CV and cover letter must be submitted via email to careers@fj.pepper-advantage.com which must include details of 3 non-related professional referees.

All applications must be submitted by 30 August 2026.

We thank all applicants for their interest; however, only those who are shortlisted will be contacted.

At Pepper Advantage, we believe that diversity drives innovation. We welcome candidates from all backgrounds to apply and become part of our global success story.