EMPLOYEE RELATIONS OFFICER

The position will be based at the Energy Fiji Limited’s Head Office and will report to the Manager Employee Relations.

Key Objective:

To provide advice/support to the Manager Employee Relations for all matters pertaining to Employee Relations & Human Resources.

Key Responsibilities:

Provide core Employee Relation services, advice and support to SBAs, sustaining the working link with the Unions/Bargaining Unit within EFL:

• Manage and ensure prompt advice and support required by SBAs;
• Ensure response to Union correspondence is done within 7 days;
• Ensure cordial relationship between EFL and Union through prompt action/feedback on issues raised by both parties.

Provide assistance during Collective Bargaining Process:

• Ensure receipt of annual Union Log of Claims is acknowledged;
• Analyze, summarize, and prepare EFLs counter Log of Claims;
• Organize meetings dates by both parties (EFL and Union) and seek approval from relevant Managers and GM for release of Union Executives to attend meeting;
• Ensure Agreement is registered with Ministry of Employment, Productivity and Industrial Relations;
• Follow through on implementation of items agreed by EFL and Union.

Manage Employee Relation Cases including grievances, trade disputes:

• Manage and monitor prompt action of any issue raised by Union;
• Otherwise escalate issues to Manager Employee Relations (MER);
• Ensure meeting date is arranged for issues to be discussed at Party level (EFL/Union);
• Attend mediation meeting with Ministry of Employment, Productivity and Industrial Relations;
• Ensure compliance of Awards and Court decisions;

Facilitate Union membership deduction at source:

• Provide Union membership deduction listing upon Union’s request;

Conduct Disciplinary Inquiry and Transport Committee Hearing:

• Conduct Disciplinary Inquiry (DI) for cases directed by MER;
• Conduct Transport Committee Hearing (TCH) on cases reported;
• Ensure meeting venue, date and time is arranged.
• Ensure preparation of DI letters and TCH memos for staff concerned, and copied to Union General Secretary for any member involved;
• Prepare DI report and TC decision for GMHR endorsement;
• Ensure that DI and TC decision is communicated to staff concerned.

Human Resource Services:

• Prepare and submit monthly ER report to MER;
• Provide Human Resource customer service support by supporting and assisting all employees with any queries on a daily basis and ensuring that when employees leave the HR office they are fully satisfied with our services and that they have a ‘shining experience’;
• Provide administrative support in all activities of recruitment such as, profiling applicants, organizing and conducting interviews, compiling reports, offering contracts, facilitation police and medical clearance;
• Maintain teamwork in the HR team and other cross functional teams;
• Participate in the efficient and safe running of the HR team;
• Ability to think beyond the box and make decisions;
• Ability to find new ways of doing things through process innovation.

Key Requirements:

• Diploma in Management / Human Resources / Employment Relations / Industrial Relations or a related field from a recognized Tertiary Institute;
• At least two (2) years of experience in the Employment / Industrial Relations role.

EFL IS AN EQUAL OPPORTUNITY EMPLOYER