Raffe Hotels & Resorts
Plantation Island Resort, Malolo Lailai, Nadi, Fiji
Plantation Island Resort is seeking a professional and guest-focused Duty Manager to oversee the daily operations of the resort and ensure exceptional guest experiences in a vibrant island setting.
This role is responsible for supervising day-to-day resort operations across all departments, maintaining high service standards, and ensuring the smooth and efficient running of the property during each shift. The Duty Manager will serve as the key point of contact for guests, handling inquiries, requests, and resolving any concerns promptly, professionally, and with a strong guest-first approach.
The position also involves supporting and coordinating departmental teams including Front Office, Housekeeping, Food & Beverage, and Engineering. In addition, the Duty Manager will monitor staff performance, assist with operational decision-making, and ensure full compliance with health, safety, and resort operational procedures to maintain a safe, seamless, and high-quality...