2 customer care consultant jobs found in Nadi

Key Responsibilities Providing an exceptional level of customer service to customers via call, emails and live chat. Proactively resolve customer queries Compliance with the Service Level Agreement and focused on customer loyalty Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Achieving sales of our core products, for direct bookings while enhancing each experience by upselling on a range of products, services and destinations Ability to find solutions when there are changes in circumstances or requirements Strengthening existing customer relationships while building new connections with potential customers. Interacting & supporting team members around the globe. Essential Skills & Experiences: Essential Commitment towards delivering exceptional service Attention to detail, combined with strong communication skills Fast learner who can master...

WE'RE HIRING – ADMINISTRATION & CLIENT RELATIONSHIP OFFICER Location: Nadi, Fiji Priya Pratap Immigration Consultant (PPIC) is looking for a motivated and professional individual to join our Nadi Branch . If you enjoy working with people, have excellent communication skills, and are passionate about providing outstanding customer service, we'd love to hear from you! About the Role This position focuses on: Client reception and customer service Administrative and office support Answering phone calls and responding to client enquiries Booking appointments and managing client files Building positive relationships with clients General office administration Minimum Requirements At least 1 year of experience in Administration, Customs, Call Centre, or Customer Service; or Studies or qualifications in Law, English, Customs, Public Administration, International Relations , or a related field. Excellent...