Call Centre Operators

3 x Support Centre Operators -  Rotating rosters in our Martintar Office 

This isn’t your average call centre job.

We’re looking for three sharp, and highly reliable people to join our specialised Nadi Support Centre team, working with our operations across New Zealand.

You’ll be supporting our skilled recruiters in answering calls, triaging situations afterhours and across weekends, sending communications, understanding what support is required and working out the practical next step — while following established processes and procedures. 

You’ll need exceptional English communication skills, strong computer skills and, most importantly, the ability to listen, understand, think and act.

There’s a lot to learn and you will be  You’ll be dealing with real people, real workplaces and situations that sometimes need quick thinking and sound judgement. Trust, reliability and attention to detail are essential.

WHY JOIN US?

These are some of the highest-paid roles of their kind in Fiji, and we reward our people for their skills and excellent attendance.

You'll work a 4 on / 4 off roster that rotate across Days and Night shifts, we are open 24/7. This roster allows you plenty of time away from work to enjoy family, friends and life outside the office . (Please do not apply if you can't commit to meet these rotating rosters) 

You'll be part of a loyal, long-standing core team that relies on each other to deliver an exceptional service.

For the right people, this is also a huge opportunity to learn and grow. You'll gain experience across recruitment, customer service, problem-solving, workforce coordination and business operations.

We're looking for people who 

• Have proven work history as either a Call centre operator, Account Manager , logistics coordinator or similar experience that requires multi tasking and customer service 
• Highly intelligent, practical and quick to learn
• Exceptional English skills both written and verbal
• Confident communicating by phone, text and email
• Able to understand a problem and determine what needs to happen next 
• Excellent at following processes and procedures
• Computer confident and accurate
• Calm and sensible when dealing with challenging situations
• Customer service expert 
• Extremely trustworthy, dependable and reliable team player 

If you're looking for an easy job where you simply answer the phone, this probably isn't for you. 

If you're switched on, ambitious, dependable and want a role where you can learn, earn well and genuinely build your skills, we'd love to hear from you.

You will need to be fit and healthy, have no criminal convictions and be drug free to apply for this position. 

Please ONLY submit your updated CV (no other documents).  The subject should state: Fiji Jobs

Please apply at  Info@1cr.co.nz 

Work based reference checks will be conducted for successful applicants