Raffe Hotels & Resorts
Fiji Gateway Hotel, Fiji Islands, Nadi, Fiji
Fiji Gateway Hotel is the gateway to warm Fijian hospitality, located just minutes from Nadi International Airport. We are looking for a friendly, energetic, and service-focused Guest Service Attendant to join our team.
In this role, you will be responsible for welcoming and assisting guests, providing prompt and courteous service, responding to guest requests and enquiries, assisting with luggage and general guest services, and ensuring a smooth and enjoyable guest experience throughout their stay. The successful candidate will have a positive attitude, excellent communication and interpersonal skills, a professional appearance, and a genuine passion for delivering exceptional guest service in a fast-paced hospitality environment.
Key Responsibilities:
Promptly greet all guests approaching the front desk, using eye contact and a warm manner
Listen carefully and attentively to guest queries, asking questions if more information is needed
Complete guest...