Job Description & Skills/Qualifications Required

RESERVATIONS AGENT

Likuri Island Resort is looking for a friendly, organised and customer-focused Reservations Agent to join our team.

The successful candidate will be responsible for handling reservations, responding to guest enquiries, processing bookings and ensuring guests receive accurate information before their arrival.

Key Responsibilities:

  • Handle reservations and booking enquiries via email, phone and other channels
  • Process new bookings, amendments and cancellations
  • Provide guests with accurate information on accommodation, rates, packages and resort facilities
  • Maintain accurate reservation records and guest information
  • Coordinate with Front Office and other departments to ensure a smooth guest experience
  • Follow up on enquiries and assist with converting enquiries into confirmed bookings
  • Assist with general Reservations and Front Office duties as required

Requirements:

  • Previous experience in a Reservations or Front Office role within the hotel or tourism industry
  • Good communication and customer service skills
  • Strong attention to detail and organisational skills
  • Ability to work under pressure and manage multiple bookings and enquiries
  • Good computer skills and knowledge of Microsoft Office
  • Experience  and understanding of a Property Management System  is required
  • Prior knowledge or experience using Rendy will be an added advantage

If you are enthusiastic, reliable and enjoy working with people, we would like to hear from you.

Only short-listed candidates will be contacted. Send applications with current CV by no later than 04th October 2026 to:

The Human Resource Officer

P O Box 2580, Nadi or email: hr@likurigroup.com

www.likurifiji.com / www.rcitours.com

Job Functions

Front Office & Guest Services, Office Administrator/Office Manager, Reservations Agent, Tour Guides

Industry

Hospitality & Tourism