25 customer care jobs found

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May 07, 2026
Full time
Restaurant/Bar Manager
Castaway Island, Fiji Castaway Island, Fiji
Castaway Island , Fiji managed by OUTRIGGER Resorts & Hotels is an award winning, iconic four-star resort in the breathtaking Mamanuca islands, and located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles:  Restaurant/ Bar Manager WHAT ARE WE LOOKING FOR? Minimum 2 – 3 years’ experience in a similar position in a resort establishment. Has a relevant qualification from a recognised tertiary institution. Must have a ‘CAN DO ATTITUDE’ and has great work ethics. Physically fit, in good health and well groomed. Has a pleasant personality, good communication skills and is customer service oriented. Flexible with shift work and working...
May 06, 2026
Full time
Purchasing Supervisor
Hilton Garden Inn Suva, Fiji
Description A Purchasing Supervisor will oversee the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. What will I be doing? As Purchasing Supervisor, you will manage the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist the Heads of Department with the purchasing of all goods and equipment required by the hotel Ensure the purchase of correct goods and materials at a competitive price and proper quantities/volumes Assist the Finance Manager with regular reports on goods purchased and inventory levels to allow for more effective future purchasing Report all monthly savings to the hotel Team Work with hotel management to improve the purchasing process as a way to reduce waste and improve...
May 06, 2026
Full time
Security Manager
Hilton Garden Inn Suva, Fiji
Description A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures. What will I be doing? As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organizing patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards: Maintain good communication and work relationships in all areas of the hotel Coordinate with government and law enforcement agencies as...
May 05, 2026
Full time
Food & Beverage Manager
Hilton Garden Inn Suva, Fiji
Description The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.    What will I be doing?   As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards:  • Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.  • Ensure that each outlet is managed by a management team (Restaurant Manager / Sous Chef) who are totally accountable for the profitability and service standards achieved. ...
May 05, 2026
Full time
Mechanic
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Mechanic WHAT ARE WE LOOKING FOR? Minimum 2 – 3 years’ experience in a similar position in a resort establishment. Has a relevant qualification from a recognised tertiary institution. Must have a ‘CAN DO ATTITUDE’ and have great work ethics. Physically fit, in good health and well-groomed. Has a pleasant personality, good communication skills, and is customer service-oriented. Flexible with shift work and...
May 04, 2026
Full time
Experienced Sales Exec
Pool Pro Fiji Nadi
  We are Growing! We seek another Experienced Sales Representative We are the one stop shop for quality Australian pool chemicals and equipment supplies. Due to unprecedented demand and growth, we need more Sales Reps who can contribute to the growth of the company. Based on Nadi Back Road at our retail shop, you will travel extensively to our clients. The company Only authorised distributor of Pool Pro Australia products in Fiji. We deal with only quality pool products. Rapidly expanding to meet the demand for our services, we have opened in Olosara and Nadi and will soon have branches in Suva and Savusavu. You At least 3 years in a sales role. Fluent in English, both spoken and written Excellent computer skills and the ability to use Microsoft Office suite with ease Demonstrated understanding of sales and marketing including ability to upsell Demonstrated excellent customer service skills Able to demonstrate skills or...
May 03, 2026
Full time
Front Office Manager
Hilton Garden Inn Suva, Fiji
Description A Front Office Manager oversees the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximize room occupancy at best rates and use up-selling techniques to promote hotel services...
Apr 30, 2026
Part time
GUEST SERVICE AGENT
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will you be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times...
Apr 30, 2026
Full time
Storekeeper
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
A Storekeeper will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. What will I be doing?   As Storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Hilton's purchasing and procurement standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area Keep accurate recordings of all incoming and outgoing goods Identify slow moving items to avoid over purchasing Place orders through online procurement system Maintain exclusive control over central stores of the hotel with respect to issue releases, control over...
Apr 26, 2026
Full time
Food & Beverage Waithelp
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Food & Beverage Waithelp WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service...
Apr 26, 2026
Full time
Commis Chef
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Commis Chef WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service focus....
Apr 26, 2026
Full time
Dive Instructor
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Dive Instructor WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service focus....
Apr 26, 2026
Full time
Demi Pastry Chef
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Demi Pastry Chef WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service focus....
Apr 26, 2026
Full time
Bartenders
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Bartenders WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service focus. Flexible...
Apr 26, 2026
Full time
Boatman
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Boatman WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service focus. Flexible...
Apr 26, 2026
Full time
Host Cook
Castaway Island, Fiji Castaway Island, Fiji
  Castaway Island , Fiji, managed by OUTRIGGER Resorts & Hotels, is an award-winning, iconic four-star resort in the breathtaking Mamanuca Islands, and is located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in the following roles: Host Cook WHAT ARE WE LOOKING FOR? A minimum of 2–3 years’ experience in a similar role within a resort environment. Holds a relevant qualification from a recognized tertiary institution. Demonstrates a proactive “can-do” attitude with strong work ethics. Physically fit, well-groomed, and in good overall health. Possesses a pleasant personality, excellent communication skills, and a strong customer service focus....
May 05, 2026
Full time
Housekeeping Manager
Hilton Garden Inn Suva, Fiji
Description A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. What will I be doing? As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and...
May 05, 2026
Full time
Bar Attendant
Raffe Hotels & Resorts Lomani Island Resort, Malolo Lailai, Solevu, Fiji
Lomani Island Resort & Spa is seeking a friendly and attentive Bar Attendant to join our Food & Beverage team. This role is responsible for preparing and serving beverages, maintaining a clean and well-stocked bar, and delivering exceptional service to ensure a memorable guest experience. Prior experience and a positive attitude with strong attention to detail are essential. Key Responsibilities: Welcome all guests and visitors to the bar or dining outlet by displaying your genuine “Bula Spirit”, ensuring guests are greeted immediately with eye contact and a friendly smile Establish rapport with each guest and listen carefully to their order and any special requests Promptly prepare each beverage order following standard recipes, measures and mixes Ensure attractive presentation of each beverage, including using garnishes where appropriate Ensure accurate processing of all guest orders through POS, including accurate data entry of amounts...
May 04, 2026
Full time
Guest Service Agent (GSA) - Island Based Position
Mantaray Island Resort Remote (Mantaray Island Resort, Nanuya Balavu Island, Yasawa, Fiji)
We are looking for a friendly and motivated Guest Service Agent (GSA) to join our team. In this role, you will be the first person our guests meet, so you will help create a great first impression. Your job is to provide excellent service, communicate clearly, and make sure every guest feels welcome and enjoys their stay. Job Responsibilities Greet and check in guests in a friendly and professional way Answer guest questions and help with bookings and requests Share clear information about the resort, activities, and services Work with other departments to make sure guests have a smooth stay Handle payments and keep records accurate Solve guest issues quickly and keep them happy Keep your check in area clean and organized What We’re Looking For Experience in hospitality or customer service is a plus Good communication and people skills Positive attitude and able to solve...
Apr 30, 2026
Part time
Steward
Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji Hilton Fiji Beach Resort and Spa, Denarau Island, Fiji
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   A Steward works hands on and performs specified cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service...