3 jobs found in Suva

The Role -Customer Service Manager- Ecom & Retail- (Suva) Shared Role The Role of Customer Success Manager will oversee Customer Care Consultants to ensure positive morale and efficient daily operations. The incumbent will provide service to our clients and customers by developing and implementing best call centre methods and procedures. In addition, you will be required to make suggestions for system and process improvement based on your knowledge of daily and ground operations. Key Responsibilities Department/Division managed effectively Management through the organiz ation performance management system Internal procedures and guidelines maintained Budget preparation, monitoring and management Risk management planning and assessment Provide technical / professional advice to clients and other stakeholders Conduct research and compile reports for management Informed management and other stakeholders...

About Us Centecom (Pte) Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact centre and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role -Office Cleaner- Suva We are looking to employ an Office with outstanding housekeeping and communication skills. The selected candidate is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment. Key responsibilities Clean rooms, lobbies, lounges, restrooms, corridors, stairways, locker...

Offshore (Fiji based)  |  Full-time  |  AEST business hours  |  Zweck Group Services This isn't a break-fix role. We're rebuilding how IT support works across a multi-entity construction and services group — and AI is at the centre of it. We want someone who uses Claude or similar tools already (or is genuinely trying to), who gets curious about how a business actually runs, and who sees automation as the job, not a side project.   The helpdesk work is real and it matters. But the bigger opportunity is getting deep into our ERP systems, building reports that actually help field teams, supporting AI implementation projects hands-on, and finding ways to make repetitive work disappear.   WHAT YOU'LL DO ·        Own the IT helpdesk — triage, resolve, and escalate tickets across multiple business units. ·        Work across our ERP and operational platforms (Prime, QuickBase, Procore, FoundU, Microsoft 365) — learning them well...