Assistant Group Sales Manager
- InterContinental Fiji Golf Resort & Spa
- InterContinental Fiji Golf Resort & Spa, an IHG Hotel, Sanasana, Fiji
- Jul 07, 2026
Job Description & Skills/Qualifications Required
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Do you see yourself as an Assistant Group Sales Manager at InterContinental Fiji Golf Resort & Spa?
Your day to day
- Help guests - you’ll be happy to help if someone needs assistance with a request or complaint
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance their guest experience
- Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests
- Drive a great working environment for teams to thrive – connect departments to create sense of one team
- Manage sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus on the sales efforts for Group Sales.
- Assist in the annual budgeting and monthly forecasting process by developing and/or maintaining pipeline management tools and statistics.
- Direct and manage the forecasting process in conjunction with IHG Revenue Services to ensure accurate, timely and complete information.
- Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast
- Assist in handling group inquiries, proposals, and contracting.
- Work closely with the Sales, Events, and Revenue teams to optimize group bookings.
- Develop and Maintain strong relationships with clients, DMCs, ITOs, and corporate partners.
- Conduct site inspections and presentations for prospective clients.
- Assist in achieving revenue targets by maximizing occupancy and F&B sales for groups.
- Work with Revenue and Sales teams on pricing strategies and yield management.
- Deliver exceptional guest service and manage client expectations.
- Follow up on post-event feedback and maintain long-term client engagement.
- Support in securing repeat business through relationship-building.
- Maintain and update group bookings in sales systems (Opera, Delphi, or similar).
- Actively participate in the completion and preparation of the annual Sales & Marketing Plan, quarterly updates, and the property’s annual budget.
- Increase revenue with market strategies, offerings and networking through attending local sales trips and networking events where required representing the property
- Leading a young and dynamic MICE & Weddings Team with the direction of the Director of Sales and Commercial Lead.
To be successful in this role, you will need
- Fluent in both spoken & written English required.
- Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
- Perform other duties as requested by Management.
- Bachelor’s degree / higher education qualification / equivalent in marketing or related field
- Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
- Strong knowledge of local businesses
How do I deliver this?
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
How to apply
Send your application letter and up to date resume to hr.fiji@ihg.com
Applications close on Monday 13th July 2026 at 4pm.
- Only Shortlisted candidates will be contacted for an interview.
Job Functions
Industry
Job open to:
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Our properties are successful and well known in Fiji and the Pacific,
Natadola is an extraordinary sanctuary discreetly nestled amongst 35 acres of tropical gardens; InterContinental Fiji Golf Resort & Spa is located on the beautiful and picturesque Natadola Bay on Fiji’s main island of Viti Levu. Protected by a reef that creates an aqua-blue ocean-facing lagoon, Natadola Beach is voted one of the best beaches in the world.
Fijian design-inspired, our 266 rooms offer an array of world-class dining facilities, an award-winning luxury spa, three swimming pools, an 18-hole golf course, a kid’s club, a wedding pavilion, and state-of-the-art conference facilities as well as authentic Fijian hospitality.
These experiences combine to create one of the most magnificent luxury retreats in Fiji and the South Pacific. Fifty-five minutes away from Nadi International Airport, InterContinental Fiji Golf Resort & Spa is the only five-star Fiji resort positioned in the idyllic location that is Natadola Bay.