Job Description & Skills/Qualifications Required
The Opportunity
The University of the South Pacific (USP) is a premier regional institution uniquely governed by twelve-member countries and dedicated to providing high-quality education and enhancing regionally relevant research opportunities to its diverse student body across the Pacific Islands. USP aims to empower individuals and communities through education, fostering sustainable development and regional cooperation. USP’s leadership in the Pacific, through academic knowledge, policy advice, and resource-sharing, continues to play a key role in advancing the region as a whole.
The USP Tonga Campus delivers the University’s strategic objectives locally and supports Tonga, as a USP Member Country in the social, economic, and cultural development of its students and communities
The Opportunity
The University of the South Pacific (USP) is seeking suitable applications for the position of Manager Campus Operations based at Tonga Campus.
The Manager Campus Operations leads the full spectrum of operational services at the USP Tonga Campus to deliver USP’s strategic plan and foster a campus environment that is safe, inclusive, and responsive to the needs of its students, staff and stakeholders.
Working under the Office of the Deputy Vice-Chancellor Regional Campuses and Global Engagement (DVC RC & GE), the Manager Campus Operations plays a key role in implementing USP’s strategic plan at the campus level. This involves oversight and close collaboration with the respective heads of the key functional areas including Student Administrative Services (SAS), Information and Communications Technology (ICT), Finance, Human Resources, Campus Life, Commercial Operations and Estates and Infrastructure (E&I).
The role supports the Country Director in maintaining strong relationships with internal and external stakeholders to ensure the campus remains relevant to the educational, social, and infrastructural needs of its students, staff and the community. This includes providing secretariat support to the Campus Advisory Committee.
The Manager Campus Operations also provides oversight into the operations in the Centres, and guidance to the Centre Coordinators, to ensure consistency and quality in the delivery of services and support to their students.
The Manager Campus Operations is responsible for planning and budget, resource management, student support services, the development of community engagement initiatives, and providing an enabling and conductive campus environment.
Specific Duties
Specific duties may include:
- Responsible for the development and implementation of the Campus operational plans and its alignment to USP’s strategic direction.
- Oversee daily operations of SAS, ITS, Finance, Commercial Services, and E&I to ensure quality service delivery.
- Coordinate timely delivery of student services and learning resources with academic and support units.
- Manage campus budgets, monitor expenditures and ensure financial compliance.
- Supervise operational staff and carry out professional development and performance management.
- Maintain campus infrastructure and facilities to meet USP and national OHS laws, accessibility, and sustainability standards.
- Facilitate student engagement activities and promote a positive campus life experience.
- Ensure compliance with USP policies and procedures across all operational areas.
- Contribute to continuous improvement initiatives and customer service excellence.PD Manager Campus Operations.pdf
The Person we Seek
To be considered for this position, applicants must have:
- Applicants must have a degree and a postgraduate qualification from a relevant discipline;
- Five (5) years of relevant experience and proven management expertise.
- In exceptional cases and only with the prior endorsement of the Executive Director People and Workforce Strategy and upon approval from the Vice-Chancellor and President, a degree or professional qualification with significant relevant industry/professional experience may be considered.
Key Competencies
- Proven expertise in leading and managing people
- Experience in planning and managing budgets, financial operations and reporting;
- Extensive experience in facilities and resources management
- Strong interpersonal, communication and community engagement skills
- Ability to negotiate and manage contractual arrangements and oversee project implementation
- Working knowledge of MS Office application
Desirable
- Extensive work experience in the Pacific region preferably in a tertiary institution
- Experience in working in a medium to large organization
Enquiries and further information: E: myhr@usp.ac.fj, P: (679) 323 1000
The position is available for a term of three years renewable.
Salary Range
- Level 3: TOP89,169 per annum to TOP109,269 per annum.
Closing Date
The closing date for applications is: 12 July 2026
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
Job Functions
Industry
The University of the South Pacific (USP) is the premier provider of tertiary education in the Pacific region and an international centre of excellence for teaching, consulting and training on all aspects of Pacific culture, environment and human resource development