Operational Risk Analyst

The Role 

Pepper Advantage is seeking an experienced and proactive Operational Risk Manager to join our team.

The Operational Risk Manager will be responsible for reviewing and assessing controls across the organisation. You will work closely with Senior Management to develop and implement the annual risk-based monitoring and testing plan.

Key responsibilities include supporting the development and maintenance of the annual risk assessment process, identifying changes in risks and controls, and contributing to the design, implementation, and continuous enhancement of the Enterprise Risk Management Framework. This role plays a critical part in ensuring consistent and effective management of operational risk across the business

Key Responsibilities

• Risk Framework/Programme Development
  • Input to the design of an appropriate Enterprise Risk Management framework including the maintenance of policies and procedures
  • Ensure implementation of regulatory and operational risk control standards providing guidance as required
  • Provide training as required to ensure all business functions aware of responsibilities in relation to risk assessment, regulatory compliance and Errors logging
• Risk Assessment
  • Provide on-going training and lead risk workshops to facilitate risk identification, assessment and risk management
  • Document risks and monitor adherence via validation of the Risk & Control Self-Assessment process
  • Provide on-going and objective oversight of Pepper activities with a view to detecting potential risks and non-compliant activity at the earliest possible stage
  • Develop and implement communication plan and outcome testing to ensure that all key stakeholders and functional groups are fully aware of relevant governance activities and expected compliance standards
  • Assess conduct activities across the organisation and how these relate to customer outcomes
• Oversight & Execution
  • Monitoring: Determine and review key reports and metrics to monitor compliance with standards/ policies/regulations
  • Methodology: determine where continuous monitoring of selected transactions may be appropriate and implement same
  • Testing: Perform risk-based point in time assessment and testing as required per the annual testing plan
• Reporting
  • Analysis reporting of identified operational & regulatory risks and ongoing remediation efforts to all relevant stakeholders
  • Proactively enhance the reporting suite to provide management with good metrics on risk management across the Pepper business
• Advisory & Third Parties 
  • Provide advice and practical assistance to ExCo and functional management to understand and manage regulatory, operational and enterprise risk
  • Input to any new business development as required Team Development
• Leadership & Team Development 
  • To successfully lead the direct reports and other project teams towards achieving the Op Risk plan/goals
  • To ensure the ongoing and appropriate development of staff to enable them to achieve their full potential
  • To create and maintain a positive culture within the organisation
  • To ensure “living the values” of the organization is the status quo

Skills and experience required:

• Candidate needs to be flexible in terms of working hours (Ideally from 8 pm to 4.30 am FJT).
• Degree or Master level in an economic or numerical discipline and/or relevant professional qualification
• Minimum 5 years’ experience in Operational Risk and/or Compliance or similar role
• Strong cross-functional experience either in-house or externally in a financial services environment
• Ability to demonstrate detailed knowledge of regulatory and operational risks influencing the credit sector along with demonstrated, strong credit skills
• Previous experience operating in a risk management or control monitoring position
• Previous experience in Consulting Advisory/ Operational Risk role preferred (desirable)
• Strong knowledge of business functions and systems relevant to financial services, preferably across consumer and commercial lending (desirable)
• Previous experience liaising with Regulators (desirable)

Remuneration & Benefits

• Competitive salary package
• Medical benefits
• 24/7 transportation
• Ongoing career development and training
• A secure career with a fast-growing company
• Inclusive workplace culture
• International travel

How to Apply: Your professional CV and cover letter must be submitted via email to careers@fj.pepper-advantage.com which must include details of 3 non-related professional referees.

All applications must be submitted by 31 July 2026.

We thank all applicants for their interest; however, only those who are shortlisted will be contacted.

At Pepper Advantage, we believe that diversity drives innovation. We welcome candidates from all backgrounds to apply and become part of our global success story.