Job Description & Skills/Qualifications Required
The Opportunity
The University of the South Pacific (USP) is a premier regional institution uniquely governed by twelve-member countries and dedicated to providing high-quality education and enhancing regionally relevant research opportunities to its diverse student body across the Pacific Islands. USP aims to empower individuals and communities through education, fostering sustainable development and regional cooperation. USP’s leadership in the Pacific, through academic knowledge, policy advice, and resource-sharing, continues to play a key role in advancing the region as a whole.
The USP Tonga Campus delivers the University’s strategic objectives locally and supports Tonga, as a USP Member Country, in the social, economic, and cultural development of its students and communities.
The University of the South Pacific (USP) is seeking suitable applications for the position of Coordinator Student Administrative Services. The Coordinator Student Administrative Services (SAS) will support the Manager Campus Operations in coordinating student enrolment, assessment, completion, graduation and related services and support provided for students at the Tonga Campus.
This position is responsible for the coordination and day-to-day management of Student Administrative Services at the Tonga Campus. The Coordinator SAS will work with the Manager Campus Operations, SAS Laucala Campus and other key stakeholders to develop and implement the annual SAS work plan and provide relevant reporting. The incumbent, in close consultation with SAS Laucala Campus, ensures the effective delivery of administrative services and support that assist students to enroll and successfully complete their studies. She/he will also be responsible for supervising the SAS staff at the Tonga Campus.
PD - Coordinator SAS.pdfSpecific Duties
Specific duties may include:
- Develop and implement SAS Tonga Campus annual work plan.
- Coordinate services and support relating to admissions, registration, orientation, credit
- Ensure that all student administrative processes are compliant with USP policies and
- Actively supervise staff, monitor performance and facilitate training and capacity building of
- Provide updates and reports as required by Campus Management, SAS Laucala Campus and relevant support sections.
The Person we Seek
To be considered for this position, applicants must have:
- A Bachelor’s degree in relevant discipline; or equivalent level of expertise gained from a combination of experience, training or professional accreditation.
- At least three years customer care/support and administrative working experience (preferably in higher education institution)
- Experience in staff supervision
- Proficiency in MS Office (such as MS Word and MS Excel)
- Experience in dealing with customers on a daily basis
Key Competencies
- Excellent oral and written English language skills
- Very good interpersonal and effective customer services skills
- Supervisory and team building skills
- Some experience in marketing and report writing
- Change oriented, result focused, team player that is able to multi-task within strict deadlines.
Desirable
- Postgraduate qualification
- Work experience in a tertiary institution in the Pacific region.
- Experience in organizing events and activities.
Enquiries and further information: E: myhr@usp.ac.fj, P: (679) 323 1000
The position is available for a term of three years renewable.
Salary Range
- Grade 6: TOP $45,485 per annum to TOP $53,293 per annum
Closing Date
The closing date for applications is: 5 July 2026
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
Job Functions
Industry
The University of the South Pacific (USP) is the premier provider of tertiary education in the Pacific region and an international centre of excellence for teaching, consulting and training on all aspects of Pacific culture, environment and human resource development