Spa Attendant
- InterContinental Fiji Golf Resort & Spa
- InterContinental Fiji Golf Resort & Spa, an IHG Hotel, Sanasana, Fiji
- Apr 28, 2026
Job Description & Skills/Qualifications Required
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Do you see yourself as a Spa Attendant at InterContinental Fiji Golf Resort & Spa?
Your day to day
- Provide a cleaning service for spa public areas that meets the hotel’s standards for cleanliness and presentation
- Ensure to follow OH&S standards and procedures and attend a relevant training and refresher training to keep your knowledge up to date on hazards, operating procedures, use and maintenance of equipment and emergency response procedures
- Ensure working knowledge of all spa public areas
- Ensure cleaning schedules are completed in a routine and timely manner as per COVID-19 guidelines
- Respond to emergencies effectively and efficiently
- Contribute to Spa departmental Meetings
- Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
- Maintain Hotel information to be able to provide information to guests
- Assist guests and escort them to locations within the spa at their requests
- Complete tasks as directed by Management
- Refer major complaints to management
- Operate equipment safety and sensibly
- Maintain stock levels
- Recycle where possible
- Works in line with business requirements
- Service flow for Wai Zone, Relaxation Lounge & Locker Room
- Preparation of Pre and Post offering – infused tea & detox drink
- Opening set up for lockers, relaxation lounge, Wai Zone and Walkways
- Audit of guest locker keys (Male & Female locker setup as per brand standards
To be successful in this role, you will need:
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a luxury, fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication, listening and computer skills including MS Office
- Problem solving skills – be able to handle guest issues efficiently and effectively. This includes clear communication, accountability, prompt resolution.
- Flexibility - nights, weekends and holiday shifts are all part of the role.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
How to apply
Send your application letter and up to date resume to hr.fiji@ihg.com
Applications close on Monday 4th May 2026 at 4pm.
Job Functions
Industry
Job open to:
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Our properties are successful and well known in Fiji and the Pacific,
Natadola is an extraordinary sanctuary discreetly nestled amongst 35 acres of tropical gardens; InterContinental Fiji Golf Resort & Spa is located on the beautiful and picturesque Natadola Bay on Fiji’s main island of Viti Levu. Protected by a reef that creates an aqua-blue ocean-facing lagoon, Natadola Beach is voted one of the best beaches in the world.
Fijian design-inspired, our 266 rooms offer an array of world-class dining facilities, an award-winning luxury spa, three swimming pools, an 18-hole golf course, a kid’s club, a wedding pavilion, and state-of-the-art conference facilities as well as authentic Fijian hospitality.
These experiences combine to create one of the most magnificent luxury retreats in Fiji and the South Pacific. Fifty-five minutes away from Nadi International Airport, InterContinental Fiji Golf Resort & Spa is the only five-star Fiji resort positioned in the idyllic location that is Natadola Bay.