HEAD BUTLER – MALAMALA BEACH CLUB

Job Description & Skills/Qualifications Required

South Sea Cruises Group (SSCG) is Fiji’s most experienced and award-winning marine tourism operator offering a range of award-winning products and services throughout the stunning Mamanuca & Yasawa Islands. SSCG operates a modern fleet of fast catamarans, an overnight cruise ship, a modern sailing catamaran, an array of smaller vessels. SSCG also operates Fiji’s two most popular day trip islands.

Role Overview:

The Head Butler leads the butler team in delivering exceptional, to guests, ensuring the highest standards of luxury and hospitality are consistently achieved. This role oversees the daily operations of villa and suite service, coordinates guest requests, manages VIP experiences, and supports the resort in creating memorable stays that exceed expectations.

Key Responsibilities:

  • Provide a warm and personalized welcome to guests, ensuring seamless check-in, stay, and departure experiences.
  • Anticipate guest needs and preferences to deliver customized services such as private dining, excursions, and special celebrations.
  • Serve as the main point of contact for VIP and high-profile guests, always ensuring confidentiality and discretion.

Role Requirements:

  • Diploma In Hospitality Management or related field preferred, with minimum 3 years’ experience and at least 2 years in a supervisory butler or guest relation role
  • Prior experience in a luxury island resort, cruise ship, or 5-star hotel is highly desirable.
  • Strong knowledge of fine dining, wines, and luxury lifestyle services.
  • Fluency in English required; additional languages an advantage.

Benefits:

1. Attractive renumeration

2. Medical & Term Life Insurance

3. Wellness & Engagement benefits and Opportunities for Growth

If you would like to know more about the position and application requirements, please email us on the address below with the subject line ‘Request Job Description’ and this will be provided.

Eager to join us?

Send your detailed CV, references and qualifications to: People & Culture, South Sea Cruises Limited PO Box PD052, Port Denarau, Nadi or email recruit@ssc.com.fj.

Applications close: 8 May 2026

Job Functions

Butlers

Industry

Hospitality & Tourism

Job open to:

Fiji Residents Only