Reservations Consultant - Nadi

Job Description & Skills/Qualifications Required

Key responsibilities

  • Strong customer service focus and a genuine interest in helping people. For this role, you must be proficient in reading and writing in English.
  • Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers' needs.
  • You will enjoy working through problems and providing solutions in a complex environment.
  • A desire for ongoing learning and self-education.
  • You will be a strong team player, with the ability to work autonomously.
  • Exceptional PC skills and experience with complete systems.
  • High attention to detail coupled with demonstrated problem solving and investigation skills.
  • Clear written communication skills in English are essential.
  • Exposure or similar experience will be an added advantage.

Essential Skills & Experiences

  • Previous experience includes a role in travel/ sales /customer service.
  • An interest in travel or exciting experiences around the world.
  • Committed to delivering exceptional service though sales.
  • High attention to detail and accuracy.
  • Ability to work independently and as part of a team including collaborating effectively in a virtual team environment is critical.
  • A fast leaner who can master multiple new systems.
  • Proficiency at multi-tasking and ability to adapt to changing circumstances are strong assets.

Job Functions

Call Centre Operator

Industry

Call Centre & Customer Management

Job open to:

Fiji Residents Only

Other Information (Attachments)