Job Description & Skills/Qualifications Required
The Role: Senior Systems Engineer
Key Responsibility
Infrastructure Design & Implementation
- Design, implement, and maintain server, storage, virtualization, and network environments (on-prem & cloud).
- Lead infrastructure upgrade, migration, and optimisation projects (e.g., datacentre, DR, cloud transformation).
- Provide architectural direction for new solutions across compute, network, security, and telephony.
- Ensure all designs meet redundancy, scalability, compliance, and performance requirements.
- Windows Server environments (AD DS, DNS, DHCP, GPO, PKI, RADIUS/NPS).
- Microsoft 365 (Exchange Online, Entra ID, Teams).
- VMware ESXi/VSAN/vCenter, Hyper-V.
- Backup & DR systems (Veeam / Acronis / Azure Backup).
- Perform patching, updates, capacity planning, and lifecycle management.
Network & Security Engineering
- Support and manage network platforms:
- Firewalls (Fortinet, Palo Alto, Cisco, Sophos)
- Switches, VLANs, VPNs, SD-WAN
- Implement and maintain security controls:
- MFA, DLP, SIEM (Exabeam / FortiSIEM), IDS/IPS
- Endpoint protection (CrowdStrike / FortiClient / Defender)
- Log management and audit trails
- Conduct security hardening and vulnerability remediation.
- Deploy and manage cloud solutions (Azure/AWS/GCP), including:
- Identity & access management
- Network services (VNet, NSG, load balancers)
- Support hybrid environments and cloud migrations.
Incident, Problem & Change Management
- Act as Level 3 escalation for complex incidents across systems, network, and cloud.
- Conduct root-cause analysis, document findings, and implement permanent fixes.
- Participate in change advisory board (CAB) processes.
- Maintain accurate incident and change documentation.
Compliance, Audit & Governance
- Ensure systems comply with ISO27001, PCI-DSS, GDPR, and internal information security policies.
- Assist in evidence preparation for internal and external audits.
- Maintain asset registers, network diagrams, and technical documentation.
- Implement logging, monitoring, and security reporting aligned with audit needs.
Automation & Optimization
- Automate repetitive tasks using PowerShell, Python, or scripting tools.
- Optimize performance across servers, networks, and cloud workloads.
- Implement monitoring dashboards using systems like PRTG, Zabbix, SolarWinds, or Azure Monitor.
- Mentor IT Support and Systems Engineers.
- Provide technical direction to project teams.
- Lead major infrastructure rollouts and upgrades.
- Work with vendors, service providers, and contractors.
Required Skills & Experience
- Windows Server, Active Directory, Group Policy
- VMware / Hyper-V virtualisation
- Firewall & network engineering (Fortinet preferred)
- Azure / Microsoft 365 administration
- Backup & disaster recovery solutions
- Identity and Access Management (IAM)
- PowerShell or Bash scripting
- Patch management platforms (WSUS, SCCM, Intune)
- 5–8 years’ experience in systems / infrastructure engineering.
- Experience supporting large multi-site environments or enterprise clients.
- Demonstrated ability to lead complex technical projects.
- Experience in secure and compliance-driven environments.
- Excellent problem-solving and analytical skills.
- Strong understanding of ITIL framework (Incident, Change, Problem).
- High attention to detail in documentation and change control.
- Strong communication skills for business and technical audiences.
- Ability to work under pressure, especially during outages or escalations.
- Integrity, confidentiality, and strong security mindset.
- MCSA/MCSE, AZ-104, AZ-305, AWS SysOps,
- Fortinet NSE, CCNA/CCNP, VMware VCP,
- Contact centre platforms (RingCentral, Genesys, Talkdesk)
- SIEM platforms (Exabeam, FortiSIEM)
- ISO27001 audit preparation
Work Conditions:
- Office-based role with flexibility in work hours depending on business needs.
- Fast-paced, high-performance environment with a focus on achieving results and continuous improvement.
- Occasional travel for on-site training or client meetings (if required).
Renumeration
The role offers between $75,000 and $90,000, depending on experience and qualifications
Application Process:
https://jobs.hrmonise.com/details/4400/centrecom-fiji/senior-systems-engineerJan2026
Closing Date - Sunday 1 February 2026
Job Functions
Engineer
Industry
Call Centre & Customer Management
Other Information (Attachments)