Senior Systems Engineer - (Suva)

Job Description & Skills/Qualifications Required

The Role: Senior Systems Engineer

Key Responsibility

Infrastructure Design & Implementation

  • Design, implement, and maintain server, storage, virtualization, and network environments (on-prem & cloud).
  • Lead infrastructure upgrade, migration, and optimisation projects (e.g., datacentre, DR, cloud transformation).
  • Provide architectural direction for new solutions across compute, network, security, and telephony.
  • Ensure all designs meet redundancy, scalability, compliance, and performance requirements.

Systems Administration

  • Manage and support:
  • Windows Server environments (AD DS, DNS, DHCP, GPO, PKI, RADIUS/NPS).
  • Microsoft 365 (Exchange Online, Entra ID, Teams).
  • VMware ESXi/VSAN/vCenter, Hyper-V.
  • Backup & DR systems (Veeam / Acronis / Azure Backup).
  • Perform patching, updates, capacity planning, and lifecycle management.

Network & Security Engineering

  • Support and manage network platforms:
  • Firewalls (Fortinet, Palo Alto, Cisco, Sophos)
  • Switches, VLANs, VPNs, SD-WAN
  • Wireless infrastructure
  • Implement and maintain security controls:
  • MFA, DLP, SIEM (Exabeam / FortiSIEM), IDS/IPS
  • Endpoint protection (CrowdStrike / FortiClient / Defender)
  • Log management and audit trails
  • Conduct security hardening and vulnerability remediation.

Cloud & Virtualisation

  • Deploy and manage cloud solutions (Azure/AWS/GCP), including:
  • Virtual machines
  • Identity & access management
  • Network services (VNet, NSG, load balancers)
  • Application hosting
  • Support hybrid environments and cloud migrations.

Incident, Problem & Change Management

  • Act as Level 3 escalation for complex incidents across systems, network, and cloud.
  • Conduct root-cause analysis, document findings, and implement permanent fixes.
  • Participate in change advisory board (CAB) processes.
  • Maintain accurate incident and change documentation.

Compliance, Audit & Governance

  • Ensure systems comply with ISO27001, PCI-DSS, GDPR, and internal information security policies.
  • Assist in evidence preparation for internal and external audits.
  • Maintain asset registers, network diagrams, and technical documentation.
  • Implement logging, monitoring, and security reporting aligned with audit needs.

Automation & Optimization

  • Automate repetitive tasks using PowerShell, Python, or scripting tools.
  • Optimize performance across servers, networks, and cloud workloads.
  • Implement monitoring dashboards using systems like PRTG, Zabbix, SolarWinds, or Azure Monitor.

Technical Leadership

  • Mentor IT Support and Systems Engineers.
  • Provide technical direction to project teams.
  • Lead major infrastructure rollouts and upgrades.
  • Work with vendors, service providers, and contractors.

Required Skills & Experience

Technical Proficiency

Strong expertise in:

  • Windows Server, Active Directory, Group Policy
  • VMware / Hyper-V virtualisation
  • Firewall & network engineering (Fortinet preferred)
  • Azure / Microsoft 365 administration
  • Backup & disaster recovery solutions
  • Identity and Access Management (IAM)

Proficient with:

  • PowerShell or Bash scripting
  • Monitoring tools & SIEM
  • Patch management platforms (WSUS, SCCM, Intune)

Professional Experience

  • 5–8 years’ experience in systems / infrastructure engineering.
  • Experience supporting large multi-site environments or enterprise clients.
  • Demonstrated ability to lead complex technical projects.
  • Experience in secure and compliance-driven environments.

Core Competencies

  • Excellent problem-solving and analytical skills.
  • Strong understanding of ITIL framework (Incident, Change, Problem).
  • High attention to detail in documentation and change control.
  • Strong communication skills for business and technical audiences.
  • Ability to work under pressure, especially during outages or escalations.
  • Integrity, confidentiality, and strong security mindset.

Preferred / Nice-to-Have

Certifications:

  • MCSA/MCSE, AZ-104, AZ-305, AWS SysOps,
  • Fortinet NSE, CCNA/CCNP, VMware VCP,
  • ITIL V4, Security+.

Experience with:

  • Contact centre platforms (RingCentral, Genesys, Talkdesk)
  • SIEM platforms (Exabeam, FortiSIEM)
  • ISO27001 audit preparation
  • PCI DSS audit
  • Zero Trust architecture
  • Linux administration

Work Conditions:

  • Office-based role with flexibility in work hours depending on business needs.
  • Fast-paced, high-performance environment with a focus on achieving results and continuous improvement.
  • Occasional travel for on-site training or client meetings (if required).

Renumeration

The role offers between $75,000 and $90,000, depending on experience and qualifications

Application Process:

https://jobs.hrmonise.com/details/4400/centrecom-fiji/senior-systems-engineerJan2026

Closing Date - Sunday 1 February 2026

Job Functions

Engineer

Industry

Call Centre & Customer Management

Other Information (Attachments)