Phlebotomist (Ministry of Health and Medical Services)

The purpose of this position is to provide support for blood collection, handling, and distribution of laboratory samples and registration of samples in the Laboratory Information System (LIS) that contributes to delivery of accurate, reliable results within a short turnaround time. This position is also required to accompany Blood Donor Services for mobile and home to home blood drives. 

Key Responsibilities

1. Ensure patient/blood donor comfort and confidentiality and good customer service practice while adhering to Standard Operating Procedures (SOP), Laboratory policies and values of Ministry of Health & Medical Services (MOHMS).

2. Ensure work area is clean at all times and disinfected daily, specimen handling is as per SOP and registration into Laboratory Information System (LIS), liaise with relevant Laboratory sections and disseminate updated information to patients/customers.

3. Contribute to proper management of resources with minimum wastage, contribute to various educational opportunities that may arise and ensure completion of assigned specific duties in other sections is achieved.

4. Contribute to training, supervision and assessment of new recruits and students

5. Ensure proper handling of samples and registration of sample and test requests into the LIS within the expected turnaround time.

6. Actively contribute to the Ministry and corporate requirements by attending relevant meetings, workshops and professional development.

Knowledge & Experience

1. 1. Sound understanding of phlebotomy practices, processes and procedures
2. 2. Identify and manage resources assigned in a proper manner
3. 3. Awareness of general safety within the laboratory and ability to use personal protective equipment effectively.

Skills & Abilities

1. 1. Demonstrated ability to effectively work within a team;
2. 2. Good communication skills both written & verbal
3. 3. Demonstrated ability to analyse and contribute to solutions to complex problems, in a resource constrained environment.
4. 4. Service oriented approach, with commitment to supporting the operational corporate environment of the organization.

Additional Information

Key Performance Indicators

Performance will be measured through the following indicators:

1. Demonstrate positive communication in all interactions with staff and patients and provide daily Customer Service questionnaire to clients to assess the services provided.

2. Daily cleaning of work areas and filling of the cleaning work sheets.

3. Ensure updated stock take and ordering of consumables are completed monthly and also that all equipment is checked weekly (any damaged equipment tested and sent for repair).

4. Fortnightly attendance or presentation in the Laboratory Scientific Session; assisting in monthly assessment of students or new recruits

5. Daily usage of Sample Acceptance Criteria and registration of samples in the LIS. Ensuring samples are delivered to various Sections of the laboratory every 20 minutes.

6. Participate in the corporate activities of the Ministry as and when required.

Contact Information

For any enquires please contact Ms Melaia Tamani on email melaia.tamani@health.gov.fj on telephone 3306177 ext 340229 / 340173