Concierge
- InterContinental Fiji Golf Resort & Spa
- InterContinental Fiji Golf Resort & Spa, an IHG Hotel, Sanasana, Fiji
- Dec 11, 2025
Job Description & Skills/Qualifications Required
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Do you see yourself as a Concierge at InterContinental Fiji Golf Resort & Spa?
We want to make our guests’ experiences truly memorable from the very first moment they set foot in one of our hotels. To set the right tone, we’re looking for a Concierge capable of leaving no stone unturned in pursuit of complete guest satisfaction.
Your day to day
- Building guest relationships through a swift, professional and highly personal service
- Collating and sharing expert local knowledge of events, places of interests and restaurants
- Resolving guest issues and using their feedback to improve guest satisfaction
- Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
- Leading the way as a brand ambassador to promote the hotel’s other businesses
To be successful in this role, you will need:
- Communication and customer service skills
- Strive for excellence in an eager and motivated manner
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- A High School diploma / qualification. College and university degree would be a bonus
- At least four years‘ experience in an upscale hotel / equivalent environment as a Concierge or related discipline
- Fluent English and local language are essential, any additional languages would be great
- At least one years’ supervisory experience or equivalent combination of education and experience
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
How to apply
Send your application letter and up to date resume to hr.fiji@ihg.com
Applications close on Wednesday 18th December 2025 at 4pm.
Job Functions
Industry
Job open to:
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Our properties are successful and well known in Fiji and the Pacific,
Natadola is an extraordinary sanctuary discreetly nestled amongst 35 acres of tropical gardens; InterContinental Fiji Golf Resort & Spa is located on the beautiful and picturesque Natadola Bay on Fiji’s main island of Viti Levu. Protected by a reef that creates an aqua-blue ocean-facing lagoon, Natadola Beach is voted one of the best beaches in the world.
Fijian design-inspired, our 266 rooms offer an array of world-class dining facilities, an award-winning luxury spa, three swimming pools, an 18-hole golf course, a kid’s club, a wedding pavilion, and state-of-the-art conference facilities as well as authentic Fijian hospitality.
These experiences combine to create one of the most magnificent luxury retreats in Fiji and the South Pacific. Fifty-five minutes away from Nadi International Airport, InterContinental Fiji Golf Resort & Spa is the only five-star Fiji resort positioned in the idyllic location that is Natadola Bay.