Pacific Centrecom Fiji Limited
Nadi, Fiji
About Us
Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and international clients 24/7.
Our “Center of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future.
Key Responsibilities:
Providing an exceptional level of customer service to customers via call, emails and live chat.
Proactively resolve customer queries
Compliance with the Service Level Agreement and focused on customer loyalty
Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs.
Achieving sales of our core products, for direct...
