52 jobs found in Sigatoka

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Do you see yourself as an Events Planning Coordinator at InterContinental Fiji Golf Resort & Spa? Your day to day Liaising with clients to build accurate events bookings Delivering exceptional service standards in-person, on email or over the phone Establishing client requirements to effectively facilitate their needs Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular...

RESERVATIONS AGENT Likuri Island Resort is looking for a friendly, organised and customer-focused Reservations Agent to join our team. The successful candidate will be responsible for handling reservations, responding to guest enquiries, processing bookings and ensuring guests receive accurate information before their arrival. Key Responsibilities: Handle reservations and booking enquiries via email, phone and other channels Process new bookings, amendments and cancellations Provide guests with accurate information on accommodation, rates, packages and resort facilities Maintain accurate reservation records and guest information Coordinate with Front Office and other departments to ensure a smooth guest experience Follow up on enquiries and assist with converting enquiries into confirmed bookings Assist with general Reservations and Front Office duties as required Requirements: Previous experience in a Reservations or Front...

Key Responsibilities 1. Customer Service Delivery Manage inbound calls and email enquiries from retailers and customers. Provide accurate information and assistance regarding magazine deliveries, supply issues, account enquiries and product information Deliver professional and efficient service while maintaining high customer satisfaction standards 2. Operational Excellence Resolve routine enquiries within defined processes Escalate complex or exception cases to the Team Leader or onshore support team where required Maintain clear communication with customers regarding case progress and resolution Ensure accurate documentation of customer enquiries, actions and outcomes Maintain strong attention to data accuracy and follow defined service workflows Complete customer service administration tasks including reporting, record management and follow-up actions Support operational processes aligned with service level...