3 call outsourced centres jobs found in Nadi

Key Responsibilities Providing an exceptional level of customer service to customers via call, emails and live chat. Proactively resolve customer queries Compliance with the Service Level Agreement and focused on customer loyalty Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Achieving sales of our core products, for direct bookings while enhancing each experience by upselling on a range of products, services and destinations Ability to find solutions when there are changes in circumstances or requirements Strengthening existing customer relationships while building new connections with potential customers. Interacting & supporting team members around the globe. Essential Skills & Experiences: Essential Commitment towards delivering exceptional service Attention to detail, combined with strong communication skills Fast learner who can master...

We are located at Units 1 – Units 7 (Entire level 1) of Eden Plaza in Martinar, Nadi. Our client, a multinational company based in Sydney is expanding its operations in Fiji and relocating more accounting roles to Fiji. Thus this has given rise to multiple roles in their accounting division. Whilst headquartered in Sydney, the company also has offices in USA, NZ and Philippines. The group of entities provides products and services to industries including airlines, airports, FMCG, manufacturing, retail, higher education, telecoms, government, packaging, logistics and many more. About the Role This is a full time permanent role and employment conditions administered under Fiji laws. The role operates on Fiji times and follows through local holidays.   The role requires reporting to office as work from home option is not available. Key Responsibilities Processing and reconciling customer invoices and payments Process and verify incoming...