5 aviation jobs found

Brisbane       Customer Service Agent- Brisbane (Part Time) This role reports to the Head of Ground Operations QLD. Customer Service Agents are responsible for championing customer service and safety on all Fiji Airways services throughout the customer's journey, including situations of irregular operations. Their goal is to achieve operational performance and revenue objectives. KEY RESPONSIBILITIES Greet guests with a warm and friendly demeanour, attending to their needs at check-in counters, departure gates, and arrival areas. Aid as required, including support for unaccompanied minors, elderly guests, and those with reduced mobility including wheelchair assistance. Efficiently process guest acceptance, including issuing boarding passes, checking identification, and verifying travel documents. Assist guests during the boarding process, ensuring adherence to security and safety protocols....

Nadi           GRADUATE TRAINEE - CYBERSECURITY ANALYST Are you passionate about technology, cybersecurity, and aviation? Fiji Airways is offering an exciting opportunity for a motivated graduate to launch their career in cybersecurity through hands-on experience, mentorship, and real-world exposure across IT and business functions. As a Graduate Trainee Cybersecurity Analyst, you will play a key role in safeguarding Fiji Airways' critical systems and data while learning from industry experts. This is your chance to build a strong foundation in cybersecurity and contribute to safeguarding critical systems and information within Fiji Airways. KEY RESPONSIBILITIES The key responsibilities include, but are not limited to: Training & Development Participate in an intensive on-the-job training program focused on cybersecurity principles, tools, and best practices. Work alongside experienced...

Nadi         Cargo Billing Agent Are you detail-oriented, organized, and passionate about accuracy? Fiji Airways is looking for a dedicated  Cargo Billing Agent  to join our Cargo team - someone who thrives on precision, teamwork, and excellence. As a Cargo Billing Agent, you'll play a key role in ensuring seamless and accurate billing of freight charges, providing exceptional customer service, and supporting our goal of achieving revenue targets. You will process data in our  Cargo System (CHAMP)  in accordance with the  Fiji Airways Freight Procedures Manual  and  Dangerous Goods Manual . KEY RESPONSIBILITIES Perform day-to-day Freight Billing in Cargo Spot (CHAMPS) for all CASS Billing. Ensure accurate rate application and timely billing to customers. Provide clear and professional feedback and clarification to customers on billing issues....

Nadi       Cargo Reservations & Customs Agent Fiji Airways is looking for a detail-oriented individual to ensure accurate Customs Duty and VAT calculations, full compliance with regulations, and timely clearance of imports and exports. This role manages cargo reservations and sales per IATA rules, Fiji Airways Freight, and Dangerous Goods Manuals to maximize flight capacity and meet annual revenue targets. KEY RESPONSIBILITIES           Key responsibilities include, but are not limited to: Accurately classify and calculate excise duty and VAT payments, ensuring compliance with Fiji Airways, FRCA, BAF, and other regulators to avoid fines. Communicate effectively with internal and external stakeholders to ensure imports and exports meet regulatory, operational, and financial requirements. Prepare accurate import/export documentation for...

Nadi         Uniforms & Customer Experience Special Projects Coordinator The Uniforms & Customer Experience Projects Coordinator oversees the full administration and management of all company uniforms. The role also supports the design, development, implementation, and continuous improvement of customer-facing experiences across Fiji Airways. It contributes to a wide range of initiatives across the customer journey, including frontline presentation, Duty Free retail, and operational and administrative enhancements. This cross-functional position requires strong attention to detail, organisation, and effective collaboration with internal teams and external suppliers to deliver seamless, brand-aligned, high-quality products and services. KEY RESPONSIBILITIES        Uniform Management Coordinate and administer all company uniform needs. Act as main contact for staff...