3 jobs found in Remote

Goolma Ltd which operates Paradise Cove Resort, Blue Lagoon Beach Resort & Octopus Resort is seeking applications from a range of qualified and experienced professional candidates for the following position: Front Office Supervisor - Octopus Resort Join our team and help deliver exceptional guest/customer experiences from the moment they arrive. As a Front Office Supervisor , you will oversee daily front desk operations, lead the team to provide outstanding service, ensure smooth check-ins/check-outs, manage bookings and reservations, handle escalations professionally, and maintain accurate records. Key Responsibilities Supervise front desk staff and ensure excellent service standards Oversee check-in/check-out, reservations, and guest/customer inquiries Handle complaints, escalations, and service recovery when needed Coordinate with housekeeping, maintenance, and other departments Manage shift schedules and daily reports Ensure compliance with...

We are looking for an inspiring Duty Manager who is passionate about people, thrives in a dynamic island environment, and is committed to delivering service that exceeds expectations. If you are a natural leader who enjoys creating exceptional guest journeys while empowering your team to deliver their very best, we invite you to join us. Your Role As the Duty Manager, you will be the face of operational excellence, ensuring every guest enjoys outstanding service throughout their stay. You will lead by example, support multiple departments, and create an environment where both guests and team members feel valued. Key Responsibilities Champion exceptional guest experiences from arrival through departure. Lead daily resort operations to ensure seamless service delivery across all guest-facing departments. Personally engage with guests, anticipate their needs, and create memorable moments. Respond promptly and professionally to guest...