8 customer care jobs found in Suva

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May 06, 2026
Full time
Purchasing Supervisor
Hilton Garden Inn Suva, Fiji
Description A Purchasing Supervisor will oversee the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. What will I be doing? As Purchasing Supervisor, you will manage the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist the Heads of Department with the purchasing of all goods and equipment required by the hotel Ensure the purchase of correct goods and materials at a competitive price and proper quantities/volumes Assist the Finance Manager with regular reports on goods purchased and inventory levels to allow for more effective future purchasing Report all monthly savings to the hotel Team Work with hotel management to improve the purchasing process as a way to reduce waste and improve...
May 06, 2026
Full time
Security Manager
Hilton Garden Inn Suva, Fiji
Description A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures. What will I be doing? As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organizing patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards: Maintain good communication and work relationships in all areas of the hotel Coordinate with government and law enforcement agencies as...
May 05, 2026
Full time
Food & Beverage Manager
Hilton Garden Inn Suva, Fiji
Description The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.    What will I be doing?   As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards:  • Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.  • Ensure that each outlet is managed by a management team (Restaurant Manager / Sous Chef) who are totally accountable for the profitability and service standards achieved. ...
May 03, 2026
Full time
Front Office Manager
Hilton Garden Inn Suva, Fiji
Description A Front Office Manager oversees the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximize room occupancy at best rates and use up-selling techniques to promote hotel services...
May 05, 2026
Full time
Housekeeping Manager
Hilton Garden Inn Suva, Fiji
Description A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. What will I be doing? As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and...
Apr 28, 2026
Full time
Front Office Manager
Hilton Garden Inn Suva, Fiji
Description A Front Office Manager oversees the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and...
Apr 28, 2026
Full time
Food & Beverage Manager
Hilton Garden Inn Suva, Fiji
Description The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.    What will I be doing?   As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards:  • Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.  • Ensure that each outlet is managed by a management team (Restaurant Manager / Sous Chef) who are totally accountable for the profitability and service standards achieved.  • Coordinate the formulation...
Apr 28, 2026
Full time
Housekeeping Manager
Hilton Garden Inn Suva, Fiji
Description A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. What will I be doing? As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies...