6 customer service jobs found

Customer Support & Rostering Assistant SOS Outsourcing – Namaka, Nadi, Fiji SOS Outsourcing is looking for a detail-oriented and customer-focused individual to join our growing team. In this role, you’ll support one of our largest clients in a critical part of their operations within the Australian aged care sector. This client provides essential services to vulnerable members of the community, meaning your work will have a direct and meaningful impact. What you’ll be doing: Assisting with rostering and scheduling support Communicating with staff and stakeholders via phone and systems Responding to changes and resolving issues in real time Ensuring accuracy and attention to detail in all tasks Shift What we’re looking for: Reliable and hardworking attitude Strong attention to detail Ability to learn new systems quickly Calm and professional communication style, especially under pressure Adaptability in a fast-changing environment...

Department: Administration & Health Care Location: Nabua, Suva City, Fiji (onsite) Employment Type: Permanent, Full-time Roster: Australian Business Hours   About Vuvale Outsourcing Vuvale supports Australian clients with structured workflow, strong follow through, and maintaining a system to keep track of tasks and communication. We are building a talent pool of care partner support co-ordinator in the aged care/NDIS experience Customer-first promise: We keep customers at the heart of every interaction—seeking strong administrative, coordination and task execution support in a care partner function.   The Opportunity (EOI) We’re seeking candidates that are empathetic, excellent communicators with 2-3 years of aged care/NDIS experience.   What You’ll Do 1.    Task Processing and Administration Receive participant related requests and task handovers from the Senior Care Partner. Convert...