Pacific Centrecom Fiji Limited
Nadi, Fiji
Key Responsibilities:
Professionally handling out bound calls for our clients and positively representing their brand.
F ocused o n bu i ld ing and maint ain ing r eferr er networks making about 200 referrer calls per day.
Being a reliable team player with a helpful and positive attitude.
Offering a warm phone presence, bringing your best self to work.
Providing an exceptional level of customer service.
F ol lo ws the appr ov ed script and ends with a CRM update with no excep tions .
Driving lead flow and supporting the sales team in converting qualified opportunities.
Compliance with the Service Level Agreement and focused on customer loyalty.
Ability to deliver product knowledge to customers, incorporating all company services.
Ability to find solutions when there are changes in circumstances or requirements.
Strengthening existing guests’ relationships while building new connections...