CUSTOMER SERVICE OFFICER

Job Description & Skills/Qualifications Required

Summary of Key Responsibilities/ Accountabilities:

  • Provide effective and timely customer service to Post Fiji Customers.
  • Administer Payments/ Money Orders/ Parcels/ Registered Mails/ Bill Payments.
  • Administer all Postal Services including EMS.
  • Custodian of inventory items including stamps and cash.
  • Maintain accurate and timely records of all stock.
  • Assist in stock take when required.

Qualifications & Experience:

  • At least a Fiji Seventh Form Examination pass.
  • A Certificate or Diploma qualification in Accounting, Management or Computer Studies from a recognized institution will be an added advantage.
  • Sound knowledge of MS applications with attention to detail.
  • Be an effective communicator and be able to work under minimum supervision.

 

Job Functions

Customer Service Officer

Industry

Government & Defence