Job Description & Skills/Qualifications Required
Holiday Inn Suva, part of IHG Hotels & Resorts, is located in the heart of Suva and offers a welcoming environment where our people and guests come first. We are passionate about True Hospitality for Good and creating memorable experiences for every guest.
As a Front Office Supervisor, you will lead the front office team and help create a warm, welcoming experience for every guest. From check-ins and reservations to guest requests and concierge services, you will ensure everything runs smoothly while making our guests feel right at home.
What We Need From You
- Bachelor’s degree or equivalent in Hotel Management, Hospitality or Business Administration
- Minimum 3 years’ Front Office or Guest Services experience, including leadership experience
- Fluent English communication skills
- Additional languages are an advantage
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
At IHG, we are committed to creating inclusive teams where everyone feels valued and respected. We encourage colleagues to bring their whole selves to work and provide opportunities to belong, grow and make a difference.
So, join us and you will become part of our ever-growing global family.
How To Apply
Interested candidate are invited to submit their updated CV and cover letter to vacancies.holidayinnsuva@ihg.com
Application Deadline: 20 September 2026
Only shortlisted candidates will be contacted.
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We welcome smiles at Holiday Inn Suva.
Enjoy fine ocean views and a warm Bula welcome, just steps from the city’s key sights.
Leave the city bustle behind in the cool, open-plan hotel Lobby at Holiday Inn Suva. You’ll relax as you stroll through palm-fringed gardens and cool off in the sparkling freshwater pool. All of our bright, modern Guest rooms have high-speed Internet and a balcony.
Nausori Airport is 22km away and Holiday Inn Suva is well-located for business, within 5 minutes’ walk of major banks, embassies, major regional headquarters, and historic Government buildings along Victoria Parade. Our 3 flexible meeting rooms, with wireless Internet and ocean views, provide a unique backdrop for events and you can catch up in the 24-hour Business Centre.
Suva is easily explored on foot. Take a short walk into the CDB to shop for Fijian handicrafts and experience the city’s diversity. At the botanical Thurston Gardens, you’ll find the Fiji Museum, a fascinating insight into the country’s history. Colo-i-Suva’s Forest Park, a nature reserve, with rainforest trails and waterfalls is 15 minutes’ drive away.
Sirocco restaurant offers a laid-back dining ambience focused on Mediterranean cuisine, complimented by Tapa bar & lounge with large sports screen and the relaxed atmosphere of the outdoor Pizzeria, bure, and deck – live music on selected evenings and digital music selection available throughout the service period – your ideal setting to enjoy Suva and its sunsets.