Housekeeping Supervisor

Lomani Island Resort & Spa is where luxury, tranquillity, and genuine Fijian hospitality come together to create unforgettable guest experiences. We are currently seeking a dedicated, experienced, and passionate Housekeeping Supervisor to join our team.

The successful candidate will play a key role in leading and supporting the housekeeping team, ensuring that guest rooms, public areas, and resort facilities consistently meet the highest standards of cleanliness, presentation, and service. If you are a motivated hospitality professional with strong attention to detail, excellent leadership skills, and a passion for creating exceptional guest experiences, we would love to hear from you.

Key Responsibilities:

• Utilise housekeeping daily reports to complete Room Attendant daily allocations in a timely manner, noting special requests and early arrivals
• Run daily shift briefing, ensuring effective communication of daily operational needs and answering of team queries
• Monitor Room Attendant workload, re-allocating rooms as required to ensure timely release of vacant clean rooms
• Assist Room Attendants with cleaning of very dirty or rush rooms/bures
• Inspect all rooms/bures prior to release, notifying Room Attendant or Maintenance as issues identified
• Allocate duties to and liaise with Houseman during shift, to ensure the ongoing and timely delivery of linen and other amenities or chemicals/equipment needs to the Room Attendants
• Liaise with Front Office regarding guest arrival times, including prompt servicing of rush rooms/bures
• Liaise with Front Office regarding change in room/bure allocations or out of order rooms/bures due to planned or unexpected maintenance requirements
• Complete daily master key audit to ensure all housekeeping keys accounted for and securely stored
• Provide timely feedback from Room Attendants to senior housekeeping or hotel/resort management, ensuring open and effective communication is always maintained
• Assist in monthly stock-take requirements, ensuring accurate counting of all linen and other items
• Arrange treatment for bed bug or other pest infestation found, including scheduling of seasonal spraying needs
• Monitor collection and delivery of guest laundry requirements, handling any queries raised by guests
• Provide first response to guest queries relating to housekeeping
• Complete linen quality control checks, ensuring linen used is of a high standard
• Supervise completion of spring-cleaning tasks including mattress rotation
• Any other reasonable task as requested by your manager

About You:

• Previous experience in a commercial cleaning environment, preferably in a hotel or resort
• Demonstrated leadership capabilities and ability to supervise and motivate team members
• Attention to detail and good understanding of quality and overall appearance of guest room/bure and public areas
• Excellent communication skills and ability to prioritise and re-allocate tasks
• Good understanding of safe chemical handling and storage and implementation of OHS in the workplace
• Working knowledge of Opera is an advantage

Why You'll Love It Here:

• Competitive salary package.
• On-site accommodation and meals.
• Opportunity to work in a stunning island resort environment.
• Career growth opportunities within Raffe Hotels & Resorts.

Apply Now

Send your CV and Cover Letter to hr@raffehotels.com and tell us why you'd be a great addition to the Lomani Island Resort & Spa team.

Only shortlisted candidates will be contacted.

Applications close: 21 September 2026