Job Description & Skills/Qualifications Required
The Opportunity
The Head of Digital Business Solutions provides strategic leadership for the University's business applications, digital platforms and enterprise solutions, ensuring technology enables effective teaching, learning, research, administration and decision-making across USP's regional network. The role is accountable for aligning digital solutions with institutional priorities and delivering secure, integrated and sustainable systems that improve operational effectiveness and stakeholder experience.
Specific Duties
Head of Digital Business Solutions is responsible for the:
- Strategic direction, governance, delivery and continuous improvement of USP's portfolio of enterprise applications and digital platforms, including Enterprise Resource Planning (ERP), Learning Management Systems (LMS), business intelligence and data platforms, web and custom-developed applications and related integration services.
- Translates institutional priorities into digital capabilities that support the University's core functions of teaching, learning, research, student administration, human resources, finance and operational services across a geographically dispersed, multi-campus environment.
- Operating at a strategic and enterprise-wide level, the incumbent provides leadership for application architecture, systems integration, software development, business analysis, digital learning technologies and data and analytics capabilities.
- Ensures that technology investments deliver measurable business value, improve service delivery, support evidence-based decision-making and maintain alignment with institutional goals, governance requirements, cybersecurity standards and enterprise architecture principles.
- Serves as the primary link between institutional stakeholders and technology teams, ensuring that business requirements are translated into practical and sustainable digital solutions. The incumbent leads multidisciplinary teams, manages complex vendor and partner relationships and oversees the delivery of digital transformation initiatives that enhance the student and staff experience while maintaining the reliability and performance of mission-critical systems.
- Operates in a complex and fast-changing environment characterized by competing operational and transformation priorities, high dependence on enterprise systems, diverse stakeholder needs and the ongoing management of both legacy and modern technology platforms. The incumbent is accountable for balancing innovation and continuous improvement with operational stability, risk management and service excellence across the University.
The Person we Seek
To be considered for this position, applicants must have:
- An undergraduate degree and a postgraduate degree in Information Technology, Computer Science, Information Systems, or a related discipline and 10 years of relevant management experience.
- Proven expertise in the management of significant human and material resources, experience in the management of people and operations requiring execution of multiple complex tasks while responding to multiple priorities;
Desirable
- Masters’ qualification in Information Technology, Computer Science, Information Systems, or a related discipline and 10 years of relevant management experience.
Enquiries and further information: myhr@usp.ac.fj
The position is available for a term of three years and may be renewed by mutual agreement.
Salary Range
- FJD 130,692.29 to FJD 160,103.66 per annum.
Closing Date
The closing date for applications is: 23 August 2026 (Fj)
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
Job Functions
Industry
The University of the South Pacific (USP) is the premier provider of tertiary education in the Pacific region and an international centre of excellence for teaching, consulting and training on all aspects of Pacific culture, environment and human resource development