Resort Trainer and HR Support

Mantaray Island Resort is looking for an energetic, people-focused, and hands-on hospitality professional to join our team at Mantaray Island Resort as a Resort Trainer and HR Support.

This is a unique opportunity for someone passionate about developing people, building strong teams, and creating exceptional guest experiences in a stunning remote island environment. Working closely with all departments, you will play a key role in shaping service standards, mentoring staff, and supporting a positive and professional workplace culture.

The successful candidate will rotate across departments, providing hands-on training, leadership support, and performance coaching, while also assisting with selected HR functions such as staff development, performance management, and workplace compliance.

Key Responsibilities:

Training & Development (Primary Focus)

• Conduct on-the-job training across all resort operational departments

• Support department heads in maintaining the Resort service standards

• Design and implement training plans and staff development programs

• Identify skills gaps and provide coaching, mentoring, and corrective training

• Promote a strong workplace culture aligned with the resort values and guest experience excellence

HR Support (Secondary)

• Facilitate staff basic performance monitoring

• Help with HR processes, staff engagement, and Resort guidelines and standards 

Requirements:

• Proven experience in hospitality training and resort operations

• Experience or good understanding in HR is an advantage

• Ability to confidently train across multiple departments

• Excellent communication in English, leadership, and interpersonal skills

• Hands-on, adaptable, and comfortable working in a remote island environment

• Passion for developing people and delivering exceptional guest experiences

If you thrive in hospitality, enjoy coaching and motivating others, we would love to hear from you.

Interested candidates are invited to submit the following to vacancy@mantarayisland.com 

• Recent Photo

• Detailed CV including referees

• Cover Letter