GUEST SERVICE AGENT (Front Office)

Location: Tokatoka Resort, Nadi, Fiji

Are you passionate about hospitality? Do you have a warm Fijian spirit and a dedication to excellence? Tokatoka Resort is looking for dynamic, enthusiastic, and hardworking individuals to join our family. If you take pride in delivering exceptional guest experiences, we want to hear from you. We are currently seeking candidates for the following positions:

GUEST SERVICE AGENT (Front Office)

Role: Be the first point of contact for our guests. You will handle check-ins/check-outs, reservations, and ensure a seamless arrival and departure experience.

Requirements:

• Previous experience in Front Office or Reservations is preferred.
• Proficiency in PMS (Opera) is an advantage.
• Excellent communication and customer service skills.
• Must be able to work rotating shifts (including nights, weekends, and public holidays).

GENERAL REQUIREMENTS FOR ALL APPLICANTS

• Must have a positive attitude and a genuine passion for hospitality.
• Excellent interpersonal skills and the ability to work in a team environment.
• Must be available to work flexible hours, including weekends and public holidays.
• Valid Police Clearance Certificate is required prior to employment.

HOW TO APPLY:

Interested applicants are invited to submit /email to the following  

               Human Resources: hradmin.tokatoka@warwickhotels.com

1.  Updated CV/Resume
2. Cover Letter indicating the position you are applying for
3. Copies of relevant certificates

Only shortlisted candidates will be contacted for an interview, closing date 15 April 2026