Front Office Team Member

Front Office Team Member – Job Opportunity

We are looking for a friendly, professional, and service-oriented Front Office Team Member to join our team. As the first point of contact for our guests, you will play a key role in creating a welcoming and memorable experience.

Key Responsibilities

• Greet and welcome guests in a warm and professional manner
• Manage check-ins and check-outs efficiently
• Handle reservations, bookings, and guest enquiries
• Provide accurate information about the property, services, and local area
• Respond promptly to guest requests and resolve any issues
• Maintain front desk organisation and presentation
• Coordinate with housekeeping and other departments to ensure smooth operations

Requirements

• Previous experience in a front office, reception, or customer service role preferred
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Professional presentation and a positive attitude
• Basic computer skills and experience with reservation systems (preferred)
• Ability to work flexible hours, including weekends and public holidays

What We Offer

• Competitive salary package
• Supportive and friendly work environment
• Training and development opportunities
• Career progression within the organisation

How to Apply

Please submit your CV and a brief cover letter outlining your experience and suitability for the role to gm@yasawa.com