We are seeking a professional and motivated Sales Associate to join our dynamic team. The ideal candidate will be responsible for delivering exceptional customer service, achieving sales targets, and maintaining store presentation standards. The role requires flexibility, strong leadership potential, a passion for customer satisfaction, and the ability to support daily retail operations. This position is an exciting opportunity for those looking to develop their skills in retail sales and marketing.
Sales & Customer Service:
Greet customers warmly and professionally, ensuring a positive shopping experience.
Identify customer needs and recommend appropriate products.
Provide accurate product information and promote new arrivals and special offers.
Meet individual and store sales targets.
Address customer inquiries and resolve complaints professionally.
Store Maintenance:
Ensure cleanliness and an organized store environment.
Maintain attractive product displays and fitting areas.
Replenish and arrange stock as needed to ensure smooth operations.
Stock Processing & Pricing:
Receive and check stock deliveries.
Price products accurately, attach price tags and labels.
Monitor inventory levels and assist with stock counts.
Prevent stock loss and manage stock organization effectively.
Cash Handling & POS:
Operate the Point of Sale (POS) system and handle cash, card, and mobile payments accurately.
Balance daily cash sales and report any discrepancies.
Online Sales & Promotional Support:
Assist with online inquiries and customer order fulfillment.
Participate in promotional activities, marketing campaigns, and social media promotions.
Create and assist with product photography, videos, and content creation for marketing.
Teamwork & Leadership Support:
Assist in training new team members on sales techniques and customer service.
Help coordinate team schedules and staffing during busy periods.
Support in planning promotional events and in-store campaigns.
Essential:
Strong communication and interpersonal skills.
Honest, trustworthy, and dependable.
Good numerical skills for handling cash and processing transactions.
Ability to stand for long periods and work in a fast-paced retail environment.
Professional grooming and presentation.
Ability to work flexible shifts, including weekends.
Desirable:
Previous retail or fashion sales experience.
Knowledge of ethnic, bridal, legal, or medical attire.
Familiarity with social media platforms (Facebook, Instagram, TikTok).
Basic skills in creating short promotional videos using a mobile phone.
Good written communication skills for responding to customer inquiries.
Lizaz Collection is a growing fashion boutique based in Nakasi, offering a wide range of products including gents suits, bridal gowns, sherwani, bridal lehenga, medical uniforms, legal wear, and fashion accessories.
We are looking for a responsible and motivated Shop Manager to join our team. The role involves managing daily shop operations, assisting customers, overseeing stock, coordinating orders and ensuring the store runs smoothly.
This is a great opportunity for someone who is passionate about fashion, customer service, and retail management. The successful candidate should be organized, friendly, and able to work in a fast-paced retail environment.