Job Description & Skills/Qualifications Required

InterContinental Grand Pacific Hotel Suva – A Part of IHG Hotels & Resorts

As we proudly transition into the InterContinental Luxury & Lifestyle Collection, The Grand Pacific Hotel Suva invites you to be part of its historic transformation. We are seeking a talented, passionate, and driven Housekeeping Supervisor to support our team and to deliver world-class experience.

Reporting directly to Housekeeping Manager, as a Housekeeping Supervisor your duties will include but not limited to the following:

  • Supervise and coordinate daily housekeeping operations to ensure smooth workflow and high service standards.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and presentation meet hotel standards.
  • Allocate duties, prepare daily work schedules, and manage staff deployment effectively.
  • Train, coach, and motivate housekeeping colleagues to improve performance and service delivery.
  • Conduct daily pre-shift briefings to communicate targets, priorities, and safety guidelines.
  • Ensure full compliance with hygiene, health, safety, and hotel policies at all times.
  • Monitor, control, and manage linen, amenities, cleaning supplies, and equipment usage.
  • Identify, report, and follow up on maintenance issues to ensure timely repairs.
  • Respond promptly and professionally to guest requests, feedback, and concerns.
  • Maintain accurate records, inspection reports, and operational documentation.

What we need from you

We are looking for a passionate, enthusiastic, and friendly individual who is willing to learn and build an extraordinary career within a global company. The ideal candidate will have:

  • Minimum 2–3 years’ experience in housekeeping (hotel preferred).
  • Strong leadership and communication skills.
  • Excellent attention to detail.
  • Willingness to work shifts, weekends, and public holidays.
  • Basic computer skills.

What you can expect from us

At IHG, we give our people everything they need to grow and thrive, both professionally and personally. We offer:

  • A top-tier salary, along with medical and term life cover.
  • Paid birthday leave and paid community service leave.
  • Access to global colleague hotel discounts.
  • Full uniform and outstanding learning & development opportunities.
  • A workplace culture centered around inclusion, trust, and well-being.

Our Commitment to You

We’re proud to be part of the IHG family, where everyone is welcomed and valued. We champion equality and are committed to building diverse, inclusive teams. Through our myWellbeing framework, we support the health, lifestyle, and work-life balance of every colleague.

How to Apply

Submit your updated resume and cover letter to vacancies.gph@ihg.com

Application Deadline: 23rd February 2026

Be part of our legacy. Be part of our future. Be part of IHG.
InterContinental Grand Pacific Hotel Suva – Luxury Redefined.

Job Functions

Housekeeper /Housekeeping

Industry

Hospitality & Tourism

Job open to:

Fiji Residents Only