Client Services Administrator

Smart Succession Services Fiji is a leading outsourcing firm, specializing in Australian and New Zealand bookkeeping and taxation services. We are looking for dynamic, driven individuals to join our growing team and play a key role in our ongoing success

Job Description

• Support company incorporations and basic corporate secretarial tasks
• Prepare checklists, work papers, and basic job budgets
• Maintain and update client records and databases
• Schedule client work and manage appointments and calls
• Follow up with clients for information, approvals, and payments
• Prepare letters, reports, invoices, and other client communications
• File and manage electronic and paper documents securely
• Assist with billing, fees, and accounts receivable follow-ups
• Review client documents and request missing information when required
• Log and track jobs through internal workflow systems
• Monitor work in progress to help meet deadlines
• Assist with tax lodgements, registrations, and general client queries
• Help maintain internal systems, procedures, and workflow processes

Qualifications & experience

• Proven administrative experience
• Attention to detail and ability to follow processes
• Ability to manage daily details with big-picture thinking to ensure a truly unique experience, successful experience in a corporate or customer service orientated environment, computer literacy skills including Microsoft suite of products
• Excellent communication skills, including active listening and clear articulation, ability to work individually and as a team, ability to solve problems and alleviate conflicts or escalate tactfully

If you are interested in joining our enthusiastic team, please forward your resume to
admin@smartsuccessionfj.au